Summary
Overview
Work History
Skills
Timeline
Generic

Brittney cody

Idabel

Summary

Dynamic leader with a proven track record, enhancing customer satisfaction and streamlining operations. Skilled in budgeting and finance, coupled with exceptional problem-solving abilities. Demonstrates a commitment to continuous development and teamwork, achieving significant improvements in service quality and operational efficiency.

Overview

15
15
years of professional experience

Work History

Team Associate

Walmart
Idabel, OK
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cashier

Ez Mart
Idabel, OK
02.2012 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Stocker

Shiftsmart
Idabel, OK
01.2024 - 12.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

Lead

PSSI Sanitation
Broken Bow Ok
01.2021 - 03.2024
  • Conducted routine audits to evaluate the effectiveness of implemented sanitization measures.
  • Ensured cleanliness, effectively disinfecting all equipment used in production areas.
  • Implemented best practices in chemical usage for efficient disinfection without posing health risks.
  • Assisted in the training of new team members on company-specific sanitation policies and procedures.
  • Enhanced workplace sanitation by diligently cleaning and disinfecting high-touch surfaces.
  • Streamlined communication between departments regarding sanitation priorities and requirements, fostering teamwork towards a common goal.
  • Upheld a professional demeanor at all times while providing exemplary customer service during interactions regarding facility cleanliness.
  • Collaborated with management to develop effective sanitation processes for optimal results.
  • Promoted proper hygiene practices amongst employees through educational materials and reminders.
  • Maintained a healthy work environment with thorough daily cleaning and sanitizing routines.

Manager

River Rats Kayak
Broken Bow
05.2010 - 09.2023

Handled transportation of equipment and customers along with managing paperwork and payroll.

Assistant Manager

Domino's
Idabel, OK
01.2018 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Skills

  • Meeting facilitation
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Teamwork and collaboration
  • Positive attitude
  • Cleaning
  • Collaboration and teamwork
  • Computer skills
  • Order preparation
  • Training and mentoring
  • Organizing work stations
  • Flexible schedule
  • Sales and marketing
  • Heavy lifting
  • Money handling
  • Clear communication
  • Cash handling
  • Goal setting and achievement
  • Workplace safety
  • Complaint resolution
  • Quality assurance
  • Product knowledge
  • Continuous development
  • Budgeting and finance
  • Social media expertise
  • Willingness to learn
  • Verbal and written communication
  • Chemical handling
  • Decision-making

Timeline

Team Associate

Walmart
08.2024 - Current

Stocker

Shiftsmart
01.2024 - 12.2024

Lead

PSSI Sanitation
01.2021 - 03.2024

Assistant Manager

Domino's
01.2018 - 08.2020

Cashier

Ez Mart
02.2012 - 11.2016

Manager

River Rats Kayak
05.2010 - 09.2023
Brittney cody