Mikaila Bortot
New Cumberland,PA
Summary
Disciplined student and worker. Proficient at customer service skills and problem solving, as well as an adaptable, flexible employee.
Experienced in collaborative environments where coordination and teamwork are crucial. Skilled in effective communication and process improvement, excelling in task management and conflict resolution. Seeking to transition to new field, leveraging transferable skills to drive success in diverse settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Associate
Walmart
Camp Hill, PA
05.2024 - Current
- (717) 409-3102
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining balanced drawers.
- Collaborated with team members to restock shelves and organize merchandise for optimal presentation.
- Maintained cleanliness and safety standards throughout the store to ensure a welcoming environment.
- Handled inventory management tasks, including tracking stock levels and reporting discrepancies.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.
- Trained new associates on store policies, procedures, and customer service best practices for consistency in operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Spencer’s
Camp Hill, PA
04.2024 - 05.2024
- (883)543-0751
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Collaborated with team members to achieve daily operational goals and improve store efficiency.
- Participated in inventory management, including stock replenishment and merchandise displays.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Cedar Cliff High School
Camp Hill, PA06.2025
Cosmetology Course -
Cumberland Perry Area Career And Technical Center
Mechanicsburg, PA06.2024
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Teamwork and collaboration
- Positive attitude
- Following instructions
- Cleaning
- Training and mentoring
- Heavy lifting
- Organizing work stations
- Clear communication
- Workplace safety
Certification
- Barbicide Sanitation certified
- CPR certified
EXTRA-CURRICULARS & COMMUNITY INVOLVEMENT
Coexist Club 2021-2022 Coexist Club 2021-2022
Timeline
Team Associate
Walmart
05.2024 - Current
Team Member
Spencer’s
04.2024 - 05.2024
High School Diploma -
Cedar Cliff High School
Cosmetology Course -
Cumberland Perry Area Career And Technical Center