Windows
Jessica Vasquez
Disbursing Supervisor
Humble,Texas
Summary
Industrious and enthusiastic Supervisor proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, and office supply inventory management.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Disbursing Supervisor
Harris County Treasurer's Office
Houston, TX
04.2022 - Current
- Maintained professional, organized and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
DWI
HC Community Supervisions & Corrections Dept.
HOUSTON, TX
07.2008 - 04.2009
- DWI- Education program evaluation
- Managed over 50 customer calls per day.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Proved successful working within tight deadlines and fast-paced atmosphere
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Demonstrated respect, friendliness and willingness to help wherever needed
Accounts Recivable/ Credit Department
Williams Insulation/ Masco
Houston Tx 77041, TX
06.2006 - 05.2008
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Managed over 40 customer calls per day while assisting others in workplace.
Education
High School Diploma -
Macarthur High School
Houston, TX 08.2004 - 05.2005
Skills
Inventory oversight
undefinedAdditional Information
Process any and all wires including Allegro Wires, People Soft Wires, Port Wires, & ACH’s in PS.
Process jury checks daily.
Stop payment and reissue checks.
Review, stuff and mail checks approved by commissioners court.
Software
Mac OS
Microsoft Office
Excel Spreadsheet
Microsoft Teams
People Soft
Timeline
Disbursing Supervisor
Harris County Treasurer's Office
04.2022 - Current
DWI
HC Community Supervisions & Corrections Dept.
07.2008 - 04.2009
Accounts Recivable/ Credit Department
Williams Insulation/ Masco
06.2006 - 05.2008
High School Diploma -
Macarthur High School
08.2004 - 05.2005
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