Jessica Vasquez
Manor
Summary
Detail-oriented administrative professional with strong skills in document management, travel coordination, and customer service. Committed to enhancing operational efficiency and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Administrative Support
Austin Energy
Austin
03.2020 - Current
- Provided administrative support to management and other staff.
- Assisted employees in completing AE reimbursements, ensuring timely submission.
- Ordered and maintained inventory of office supplies, ensuring availability for employees.
- Keep PPE stocked for those that go into the fields.
- Help start or review those that have any travel authorizations.
- Order business cards for employees when requested.
- Maintain supply of service pins and keep the spreadsheet updated once a month.
- Ordered and kept copy paper stocked for copy machines.
- Enter requested material or service from a vendor in Maximo receiving.
- Facilitated travel authorizations, advances, and claims, streamlining travel processes.
- Pick up any mail and packages from mailroom.
- Order retirement plaques and signs for employees that are retiring.
- Provide safety meeting sign-in sheet for safety days.
- Maintain vehicle pool.
- Process print request for both Engineering and Construction groups (using Smartsheet, Print Pro, Drafting and Records folder).
- Manage Smartsheet, Print Pro, Drafting and Records folder, and Relay Construction and Maintenance folder.
- Manage assembling the issue for construction packages, deliver plans to stakeholders, pick up field green lines from another location.
- Scan drawings from field personnel using the KIPP machine.
- Drop off/pickup prints to and from various locations.
- Use KIPP machine to print requested drawings.
- Use Adobe to assemble Substation Plans (grouping plans together to put in the right order)
- Use Adobe to assemble requested Op-Check prints for Relay Maintenance.
- Plotter maintenance (reloading toner and paper) as well as keeping paper stocked.
- Coordinate Xerox technician for plotter issues outside of maintenance.
- Organized files and replaced outdated drawings for as-built documentation.
Accounting Clerk
Star of Texas Credit Union
Austin
04.2019 - 03.2020
- Assistant to the Vice president of accounting.
- Organize, file invoices and other paperwork.
- Manage general ledgers.
- Input amounts in journal voucher batches for daily work.
- Input insurance in accounts for auto vehicles.
- Order supplies as needed for all departments.
- Maintained financial records and documentation for auditing purposes.
- Supported month-end closing procedures with thorough documentation.
- Drop and pick up mail at the post office for the credit union.
- Prepare the monthly meeting packets for board members.
- Cut checks for off loans as well as other checks that may need to be cut.
- Processed invoices, payments, and statements in a timely manner.
- Supported clerical and administrative needs of senior department staff.
Cashier
HEB Grocery Store
Austin
02.2016 - 04.2019
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Restocked shelves and organized merchandise to enhance customer shopping experience.
- Resolved customer complaints promptly to maintain positive store atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted management with various tasks to ensure smooth operations.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Hostess/Table Busser
Applebee's Grill & Bar
Austin
05.2015 - 09.2016
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Provided menus and explained daily specials to enhance customer experience.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers by relaying guest requests promptly and accurately.
- Assisted servers in busing tables during busy periods.
- Maintained cleanliness of entrance and dining areas for guest satisfaction.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Del Valle High School
Del Valle, TX06-2016
Skills
- Administrative support
- Document management
- Invoice processing
- Travel coordination
- Office supply management
- Time management
- Attention to detail
- Customer service
- Effective communication
- Adaptability
- Interpersonal skills
- Work Ethic
Timeline
Administrative Support
Austin Energy
03.2020 - Current
Accounting Clerk
Star of Texas Credit Union
04.2019 - 03.2020
Cashier
HEB Grocery Store
02.2016 - 04.2019
Hostess/Table Busser
Applebee's Grill & Bar
05.2015 - 09.2016
High School Diploma -
Del Valle High School