Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Vega-Zepeda

Calistoga,CA

Summary

Dependable individual focused on providing successful, fast, high-quality customer service to guests in restaurant or other hospitality settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Food Runner

The Charter Oak
07.2022 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Restocked food supplies in kitchen and organized storage areas.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Host

Calistoga Motor Lodge
03.2022 - 07.2022
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Barista

Bella Bakery
10.2021 - 03.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

High School Diploma -

Saint Helena High School
Saint Helena, CA
06.2023

Skills

Teamwork and Collaboration

Time Management

Spanish Fluency

Quick Learner

Strong Work Ethic

Timeline

Food Runner

The Charter Oak
07.2022 - Current

Host

Calistoga Motor Lodge
03.2022 - 07.2022

Barista

Bella Bakery
10.2021 - 03.2022

High School Diploma -

Saint Helena High School

Similar Profiles

CREATE PROFILE
Jessica Vega-Zepeda