Jessica Velazquez
Newark,Delaware
Summary
Senior university student with 6+ years of experience in professional food service, childcare, and retail positions. As well as over 500 hours volunteering in nutrition clinics and working in clinical settings. Has tools, knowledge as well as the ability to perform tasks required. Seeks out opportunities to be a team player, improve and increase restaurant satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CHILD CARE PROVIDER
Harbor Light Nursery
Fremont, CA
08.2015 - 06.2023
- Checking children into name/security system
- Organizing meal times and preparing those with allergies
- Scheduling day time activities
- Training new incoming staff
- Checking children to parents, safely and securely
- Addressing parents' questions and concerns.
Sports Performance Nutrition Center
University of Delaware
Newark, Delaware
08.2022 - 04.2023
- Compile and oversee nutrition fueling items for the University of Delaware's Athletic teams.
- Monitor and manage productivity to achieve targeted goals and other financial and operational objectives
- Maintain healthy, proactive relationships with all team members, achieving productivity and quality targets and organizational objectives
- Delegate tasks to volunteers and employees
- Work with dieticians to ensure all fueling orders are created on time and correctly.
- Attended regular weekly meetings with staff to discuss progress and identify areas of improvement.
Nutrition Performance Center Volunteer
University Of Delaware
Newark, DE
08.2021 - 08.2022
- Volunteered at the University of Delaware's Whitney Athletic Center at the Nutrition Performance center
- Spent 3 hours each week making post and pre-practice nutrition for athletes.
- Served approximately 80-100 athletes each shift.
- Stoked and logged inventory
- Reported to and worked on any other tasks appointed by head dietetic intern.
DIETARY AIDE
Union Hospital-Christiana Care
Elkton, Maryland
11.2021 - 04.2022
- Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance
- Cleaned food stations and washed dishes, cooking implements and silverware
- Helped maintain kitchen equipment and appliances by following routine cleaning regimen
- Prepared hot and cold food, following instructions and to safety and health standards
- Assisted patients with selecting foods from menus based on dietary orders
- Established and maintained safe, friendly atmosphere for residents and guests
- Delivered dishes and trays at designated times with fresh food.
Volunteer Clerical Assistant
University Of Delaware
Newark, CA
09.2021 - 12.2021
- Volunteered for a semester at the Nutrition Clinic at STAR.
- Was responsible for the input and data entry of 24-hr dietary recalls at the nutrition clinic
- Compiled and organized reports for the Dietitians
- Served as the secretary at the front desk of the Nutrition Clinic to direct patients for their appointments.
ORDER PICK-UP CUSTOMER SERVICE PROVIDER
Nordstrom
San Jose, CA
06.2021 - 08.2021
- Served as a Temporary hire for the Nordstrom anniversary sale, responsibilities included Managed returns and order cancellations
- Searched for and Provided customers with alterations and online order items
- Managed inbound and outbound calls to respond to inquiries and resolve concerns
- Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor
- Recommended products and services to members and educated customers about relevant offerings
- Routed inquiries or escalated calls outside area of expertise to appropriate department or employee
- Addressed customer concerns and complaints, resolving issues quickly and efficiently
- Utilized systems such as Zebra Mobiles to help customers.
CASHIER, KITCHEN STAFF, FOOD PREP
Sodexo
San Diego, CA
10.2019 - 06.2020
- Answered product-related questions about menu items
- Collected payment for customer purchases
- Processed cash register transactions by inputting product costs and giving back change
- Operated POS cash register, handling an average of 50 transactions daily
- Bagged and packaged customer orders and purchases
- Cooked and Prepared food
- Made to order smoothies
- Washed dishes
- Cleaned floors and storage areas
- Restocked display cases.
Education
BACHELOR OF SCIENCE - DIETETICS/NUTRITION -
University of Delaware
05-2024
Bachelor of Science - Nutrition & Dietetics
Point Loma Nazarene University
San Diego, CASkills
- Food Preparation
- Nutrition knowledge
- Retail and restaurant experience
- Professional
- Team player
- Workplace safety Management
- Staff and budget management experience
- ServSafe Certified
- CPR Certified
Certification
- ServSafe Certified
- CPR Certified
UGC Creator
Free lance UGC creator, part-time.
Timeline
Sports Performance Nutrition Center
University of Delaware
08.2022 - 04.2023
DIETARY AIDE
Union Hospital-Christiana Care
11.2021 - 04.2022
Volunteer Clerical Assistant
University Of Delaware
09.2021 - 12.2021
Nutrition Performance Center Volunteer
University Of Delaware
08.2021 - 08.2022
ORDER PICK-UP CUSTOMER SERVICE PROVIDER
Nordstrom
06.2021 - 08.2021
CASHIER, KITCHEN STAFF, FOOD PREP
Sodexo
10.2019 - 06.2020
CHILD CARE PROVIDER
Harbor Light Nursery
08.2015 - 06.2023
BACHELOR OF SCIENCE - DIETETICS/NUTRITION -
University of Delaware
Bachelor of Science - Nutrition & Dietetics
Point Loma Nazarene University
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