I am a self-motivating individual seeking a rewarding and challenging position with a professional company. I look forward to utilizing my clerical knowledge, organizational and communication skills with integrity to accomplish the assigned tasks of my employment position. I have been on disability, but I am re-entering the workforce.
Overview
23
23
years of professional experience
Work History
Home Health Provider
A Pineywood’s Home Health Care
Lufkin, Texas
10.2025 - Current
As an employee of the home health industry, I was assigned to a client for moderate level in home personal care.
I assisted my client with mobility assistance in and around the home while using a walker.
I conducted physical therapy sessions with my client each day which resulted in phenomenal improvement with range of motion.
I completed light housekeeping duties each week to ensure my client resided in a sanitary environment.
I prepared grocery lists each week to give to one of my client’s family members to ensure food was a constant available source.
I spent quality time with my client engaging them in small activities that improved their well being.
PT Level II Security / Customer Service Representative
D&L Entertainment Services
Dallas, Texas
03.2017 - 05.2020
While employed for this agency, I have worked security at several venues ranging from concerts at the Dallas Star-Plex, Toyota Stadium, House of Blues and Gas Monkey Live.
I was assigned to work graduations at the Dallas Convention Center and outdoor festivals.
Duties assigned at these venues included: bag checks of patrons to ensure no contraband upon entry, Terry pat-down frisks when required in search of any prohibited weapons, ushering patrons to their proper seats in the concert venues, ensuring that patrons did not enter restricted areas and answering assisting with customer service questions that patrons may have had about the venues.
PT Customer Service Representative
Tom Thumb Stores
Dallas, Texas
12.2016 - 03.2017
I assisted customers with merchandise inquiries throughout the store and helped co-workers restock shelves.
My customer service experience in the deli department involved fulfilling customer orders and replenishing the deli cases.
Additionally, I supported the receiving department briefly to ensure merchandise was correctly marked down and returned to the shelves, aiding loss prevention efforts.
PT Customer Service Representative
SPIRIT Halloween
Tyler, Texas
09.2015 - 11.2015
Prepared store for opening and assisted customers in their purchases of selected holiday merchandise to include costumes, props and accessories.
I assisted with stocking duties within the warehouse as well inside the store to ensure adequate product was available to customers at any given time.
I also assisted with end of season inventory for this business.
PT Funeral Attendant
Laird Funeral Home
Nacogdoches, Texas
12.2013 - 05.2014
Assisted in all aspects of the funeral business which included extensive cleaning, assisting families with any questions they may have had regarding scheduled funeral services and assisting the embalmer with preparing the deceased for viewing.
I assisted our Funeral Director with ensuring that all services were appropriately set up before arrival of family.
As assigned, I would make floral deliveries after funeral services for the families.
Some office duties were assigned in which Microsoft Word and Excel were used to create memorial flyers for families.
Municipal Court Clerk I
City of Lindale
Lindale, Texas
05.2007 - 11.2010
Municipal Court Clerk – Sensitive documents were filed respectably with State and Local Jurisdictions to include traffic citations and subpoenas.
General office duties included data entry of local jurisdiction traffic citations into the computer database, collecting fines from citizens for the related traffic offenses as well as preparing a monthly court docket under the authority of Municipal Court Judge James Cowart.
Filing of statistical data was forwarded to the State as required to meet court requirements.
911 Communications Officer
City of Lindale
Lindale, Texas
03.2003 - 05.2007
Switchboard operator for incoming emergency phone calls, assisted police officials in locating persons of interest, gathered information for investigations and dispatched local fire departments on service.
I assisted in creating the weekly police report for the city newspaper as well as compiled data for the monthly reports that were submitted monthly to the State of Texas.
Other office duties were completed as assigned.
Education
Professional Dog Grooming Certification -
Penn Foster College
Arizona City, AZ
01-2024
Substance Abuse Counseling Program -
Tyler Junior College
Tyler, TX
01-2016
Peace Officer Certification -
Kilgore College
Kilgore, TX
01-2006
Skills
Microsoft Word
Data entry
Filing
Telephone etiquette
Compassionate caregiving
Security surveillance
Event security
Security screening
Grooming and bathing
Patience and empathy
Appointment scheduling
Timeline
Home Health Provider
A Pineywood’s Home Health Care
10.2025 - Current
PT Level II Security / Customer Service Representative