Listen to customers' genuine needs concerns and provide product recommendations based on their individual desires and hair care needs depending on their hair type.
Conduct hair analysis to provide clients with personalized skincare and haircare regimens.
Organized promotional events to help promote brand growth and education.
Attended product training sessions to stay updated on products,ingredients, and treatments.
Perform daily trainings in each location to ensure Sephora employees have proper brand education and can continue to recommend our products even when I am not supporting that location.
Free Lance Makeup Artist
Beauty By the Beach Co.
Hamptons , New York
01.2024 - Current
Receptionist
Off 7th Salon
Centereach, NY
09.2023 - Current
Responsible for opening and closing the salon each morning and night. This includes being a key holder, arming and disarming the alarm system daily, and being responsible for properly allocating daily cash and credit card intake at the end of the shift.
Schedule client appointments based on the specific needs, skills, and time requirements of each stylist according to the specific service being booked.
Obtaining a deeper understanding of an abundance of products, and services offered to properly direct and assist clients based on their unique needs and desired outcomes.
Performed data entry tasks into various computer systems accurately and promptly such as different formulas used on clients, or information about clients that can help improve their experience for future visits.
Beauty Advisor
Ulta Beauty Inc.
Binghamton , New York
01.2019 - 03.2020
Provided a welcoming atmosphere for Guests by listening to and embracing their needs and tailoring their experience to those needs.
Performed sales activities such as cashiering, stocking shelves, inventory management, and customer service.
Educated customers about the proper use of cosmetics, fragrances, and other beauty items.
Maintained cleanliness of the work area by wiping down counters, organizing shelves, and disposing of trash appropriately.
Maintained an up-to-date knowledge of all beauty products available for sale.
Education
Bachelor of Arts - Philosophy Politics And Law
Binghamton University
Binghamton, New York
05.2022
Advanced Esthetics
New York Institute of Beauty
Islandia, NY
01.2025
Skills
Personalized customer service experience
Relationship Building
Cash Register Operation
Teamwork and Collaboration
Suggestive Selling
Sales Goals Attainment
Conflict Resolution
Product Knowledge
Leadership
Kappa Kappa Gamma, New Member Educator (1/20-12/20)
Planned Bid Day in the fall/spring semesters for up to 250 members
Served as liaison between current and new members to comfortably immerse new members while providing a personal support system.
Designed up to four lesson plans a week for new member education meetings on chapter safety policies, philanthropic values, executive board duties, etc.
Coordinated weekly meetings with campus and national advisors to confirm lesson plans upheld initiation requirements.