Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Roseysela Lopez

Huntsville,AL

Overview

9
9
years of professional experience

Work History

Free Lancer

Peach and Lily
03.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Identified needs of customers promptly and efficiently
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Assisted with customer requests and answered questions to improve satisfaction
  • Maintained updated knowledge through continuing education and advanced training
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Collaborated with others to discuss new opportunities
  • Developed and implemented comprehensive marketing strategies to increase client base and revenue
  • Created content for various websites, blogs, and social media accounts
  • Collaborated with team members to develop creative ideas for upcoming projects.

Sales Associate

Sally Beauty
06.2020 - 11.2022
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing and styling
  • Provided accurate information about products, prices and services
  • Tracked sales performance metrics to identify trends in the market place
  • Conducted inventories on a regular basis to track stock levels
  • Restocked shelves as needed to ensure sufficient inventory levels
  • Organized stockroom shelves according to size, color or style
  • Built relationships with customers to encourage repeat business
  • Maintained up-to-date knowledge of store merchandise and policies
  • Processed transactions using a point-of-sale system.

Hair Manager

Solid Gold #1
01.2016 - 03.2019
  • Greeted customers upon entry and exit
  • Handled cash and credit transactions.

Education

Business Management in Cosmetology -

J.F. Drake Technical College
Huntsville, AL
01.2021

Associates - Aesthetician

Drake State
Huntsville Al
05.2020

Skills

  • Microsoft Office Suite - Excel, PowerPoint, Outlook, Word
  • Point of Sale Systems
  • Cash Handling Accuracy
  • Flexible Scheduling
  • Organized
  • Dependable and Reliable
  • Strong communication skills
  • Passionate about creating a satisfactory shopping experience
  • Adaptability and Flexibility
  • Time management abilities
  • Reliability
  • Process Improvement
  • Analytical Thinking
  • Goal Setting
  • Adaptability
  • Task Prioritization
  • Excellent Communication
  • Relationship Building
  • Quickly learns and masters new concepts and skills Continuous Improvement
  • Customer Support
  • Effective Communication
  • Teamwork and Collaboration
  • Interpersonal Communication

Accomplishments

  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.

Languages

Spanish
Full Professional

Timeline

Free Lancer

Peach and Lily
03.2021 - Current

Sales Associate

Sally Beauty
06.2020 - 11.2022

Hair Manager

Solid Gold #1
01.2016 - 03.2019

Business Management in Cosmetology -

J.F. Drake Technical College

Associates - Aesthetician

Drake State

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Roseysela Lopez