Jessica Vido
Summary
Trustworthy and dedicated Ross Associate with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Ross Cashier/Associate/Sales Associate
Ross Inc
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
McDonald's Crew Member
McDonald's
03.2021 - 06.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Burger King Crew
Burger King
02.2019 - 09.2019
- Collaborated with team members to ensure a smooth workflow, contributing to a positive work environment.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.
- Streamlined order preparation by effectively multitasking and prioritizing tasks during peak hours.
- Consistently followed food safety guidelines to maintain a safe and sanitary workspace for all employees.
- Ensured accurate order fulfillment by carefully reviewing tickets before sending completed dishes to customers or servers.
- Verified order accuracy and quality ahead of service to maintain standards.
Education
No Degree - Social Work
Colorado State University - Pueblo
Pueblo, CO12.2027
No Degree - Early Childhood Education
Pueblo Community College
Pueblo, CO05.2026
High School Diploma -
Dolores Huerta Preparatory High
Pueblo, CO05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Conflict Resolution
- Staff Training
Timeline
Ross Cashier/Associate/Sales Associate
Ross Inc
03.2023 - Current
McDonald's Crew Member
McDonald's
03.2021 - 06.2021
Burger King Crew
Burger King
02.2019 - 09.2019
No Degree - Social Work
Colorado State University - Pueblo
No Degree - Early Childhood Education
Pueblo Community College
High School Diploma -
Dolores Huerta Preparatory High
Similar Profiles
Jacqueline CortesJacqueline Cortes
Cashier at Ross IncCashier at Ross Inc
Pricilla Mendoza AyalaPricilla Mendoza Ayala
Assistant Manager at Ross IncAssistant Manager at Ross Inc
Shelby SolusShelby Solus
Human Resources Representative at Ross IncHuman Resources Representative at Ross Inc
Ariana GarciaAriana Garcia
Sales Associate Supervisor/ Ross at SupervisedSales Associate Supervisor/ Ross at Supervised
Shanelle WilliamsShanelle Williams
Ross Sales Associate at Ross Dress For LessRoss Sales Associate at Ross Dress For Less