Jessica Villezcas
Glendale,AZ
Summary
Detail-oriented Police Records Clerk with a proven track record of enhancing productivity through efficient data entry and meticulous record management. Expertise in confidentiality protocols and strong communication skills contribute to the seamless operation of fast-paced environments. Recognized for adaptability and exceptional problem-solving abilities, aiming to leverage these strengths in new challenges.
Overview
5
5
years of professional experience
Work History
Police Records Clerk
Phoenix Police Department Code Enforcement Unit
Phoenix, AZ
10.2023 - Current
- Ensure quality service while managing sale transactions of records and reports.
- Executed report redaction and maintained customer service excellence both in-person and virtually.
- Operates a computer for querying and entering data into a variety of city, statewide, and national databases.
- Provides certain technical information to city staff, citizens, and interprets city rules within a defined area of activity, such as traffic regulations and fees.
- Maintained confidential documents in accordance with departmental policies.
- Records retention schedules and procedures for the destruction and archiving of records.
Camp Counselor
Camp Bow Wow
Phoenix, AZ
09.2022 - 01.2023
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Maintained accurate records, including daily incident reports and medical forms.
- Communicated regularly with pet parents regarding their pups' progress at camp.
- Responsible for feeding, administering medication, cleaning play yards and cabins, and giving baths.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Internship Student
Cima Law Group
Phoenix, AZ
08.2022 - 11.2022
- Preparing reports and delivering letters, maintaining spreadsheets, conducting research, and working on administrative tasks.
- Managed customer inquiries via email, phone calls, and live chat services.
- Update information in government files, print documents, and translate forms for use as evidence in court.
- Drafted motions, pleadings, briefs, and other legal documents.
Warehouse Associate
Amazon Inc
Phoenix, AZ
06.2021 - 07.2022
- Stacked and wrapped pallets for delivery.
- Unloaded materials from trucks using pallet jacks, and scanned packages with hand-held scanners.
- Received and processed incoming shipments, verifying the accuracy of items against purchase orders.
- Placed bracing, straps, and other protective devices onto items in transit to prevent damage.
Warehouse Associate
Gap Inc. Distribution Center
Phoenix, AZ
10.2020 - 02.2021
- Scanned packages and ensured the accuracy of data entry into the computer system.
- Maintained accurate records of all incoming and outgoing shipments.
- Received and processed incoming orders for warehouse stock.
- Inspected returned merchandise for damage or defects before restocking shelves or returning it to suppliers and vendors.
Warehouse Associate
Core-Mark International
Phoenix, AZ
05.2020 - 07.2020
- Utilizing order sheets, pick lists, and item numbers.
- Checked candy packages for quality and accuracy against order specifications.
- Maintained a clean and safe work environment by following company policies and procedures.
- Collaborated with team members to ensure that all deadlines are met accurately and in a timely manner.
Education
Bachelors of Interdisciplinary Studies - Justice Studies - Intelligence Studies Emphasis
Northern Arizona University
Flagstaff, AZ05.2022
Associates in Applied Science & Justice Studies - Administration of Justice Studies
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2021
Diploma - General Studies
Copper Canyon High School
Glendale, AZ05.2018
Skills
- Proficient with Microsoft Word and Excel
- Detail-Oriented
- Performance Improvement
- Positive Reinforcement
- Verbal and Written Communication
- Strong Work Ethic
- Database Searching
- Confidentiality
- Information security
- Reliable customer service
Timeline
Police Records Clerk
Phoenix Police Department Code Enforcement Unit
10.2023 - Current
Camp Counselor
Camp Bow Wow
09.2022 - 01.2023
Internship Student
Cima Law Group
08.2022 - 11.2022
Warehouse Associate
Amazon Inc
06.2021 - 07.2022
Warehouse Associate
Gap Inc. Distribution Center
10.2020 - 02.2021
Warehouse Associate
Core-Mark International
05.2020 - 07.2020
Bachelors of Interdisciplinary Studies - Justice Studies - Intelligence Studies Emphasis
Northern Arizona University
Associates in Applied Science & Justice Studies - Administration of Justice Studies
Maricopa Community Colleges - Estrella Mountain Community College
Diploma - General Studies
Copper Canyon High School
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