Jessica Vinciguerra
Portage,IN
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Registrar
Northwest Medical Group
09.2015 - Current
- Streamlined patient registration process, ensuring accurate data entry and compliance with healthcare regulations.
- Coordinated insurance verification and pre-authorization processes to enhance patient experience and minimize delays.
- Trained new staff on registration protocols and system navigation, improving overall team efficiency.
- Managed appointment scheduling through electronic health record systems, optimizing patient flow and resource allocation.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Collected and processed co-payments and out-of-pocket charges using [Software].
Assistant Sales Manager
Carson Pirie Scott & Co
10.2011 - 02.2015
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with team members to execute promotional campaigns and optimize product displays.
- Analyzed market trends to identify opportunities for business expansion and improved sales performance.
- Mentored junior sales staff, fostering a collaborative environment and enhancing team productivity.
- Evaluated sales data to develop actionable insights, improving forecasting accuracy and inventory management.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Assisted sales team with completing customer transactions and managing issues.
Education
No Degree - Business
Purdue Northwest
Westville, INNo Degree -
Indiana University, Northwest
Gary, INHigh School Diploma -
Wheeler High School
Valparaiso, IN06-2008
Skills
- Organizational growth
- Patient confidentiality
- Professionalism and ethics
- Documentation accuracy
- Insurance verification
- Maintaining records
- Information documentation
- Appointment scheduling
- Data entry expertise
- Scheduling
- Information collection
- Clerical writing
- Processing payment
- Medical terminology proficiency
- Strong interpersonal skills
- Data entry
- Patient relations
- Eligibility determination
- Electronic recordkeeping
- Payment collection
- Teamwork
Certification
CPR
Timeline
Patient Registrar
Northwest Medical Group
09.2015 - Current
Assistant Sales Manager
Carson Pirie Scott & Co
10.2011 - 02.2015
No Degree - Business
Purdue Northwest
No Degree -
Indiana University, Northwest
High School Diploma -
Wheeler High School