Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Vinciguerra

Portage,IN

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Registrar

Northwest Medical Group
09.2015 - Current
  • Streamlined patient registration process, ensuring accurate data entry and compliance with healthcare regulations.
  • Coordinated insurance verification and pre-authorization processes to enhance patient experience and minimize delays.
  • Trained new staff on registration protocols and system navigation, improving overall team efficiency.
  • Managed appointment scheduling through electronic health record systems, optimizing patient flow and resource allocation.
  • Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
  • Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
  • Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
  • Collected and processed co-payments and out-of-pocket charges using [Software].

Assistant Sales Manager

Carson Pirie Scott & Co
10.2011 - 02.2015
  • Developed sales strategies to enhance customer engagement and drive revenue growth.
  • Collaborated with team members to execute promotional campaigns and optimize product displays.
  • Analyzed market trends to identify opportunities for business expansion and improved sales performance.
  • Mentored junior sales staff, fostering a collaborative environment and enhancing team productivity.
  • Evaluated sales data to develop actionable insights, improving forecasting accuracy and inventory management.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Developed strong client relationships for repeat business and increased referrals.
  • Assisted sales team with completing customer transactions and managing issues.

Education

No Degree - Business

Purdue Northwest
Westville, IN

No Degree -

Indiana University, Northwest
Gary, IN

High School Diploma -

Wheeler High School
Valparaiso, IN
06-2008

Skills

  • Organizational growth
  • Patient confidentiality
  • Professionalism and ethics
  • Documentation accuracy
  • Insurance verification
  • Maintaining records
  • Information documentation
  • Appointment scheduling
  • Data entry expertise
  • Scheduling
  • Information collection
  • Clerical writing
  • Processing payment
  • Medical terminology proficiency
  • Strong interpersonal skills
  • Data entry
  • Patient relations
  • Eligibility determination
  • Electronic recordkeeping
  • Payment collection
  • Teamwork

Certification

CPR

Timeline

Patient Registrar

Northwest Medical Group
09.2015 - Current

Assistant Sales Manager

Carson Pirie Scott & Co
10.2011 - 02.2015

No Degree - Business

Purdue Northwest

No Degree -

Indiana University, Northwest

High School Diploma -

Wheeler High School
Jessica Vinciguerra