Jessica Vowell
D'Iberville,MS
Summary
Detail-oriented Dental Assistant with expertise in patient management and administrative support. Streamlined treatment processes and maintained accurate patient records, enhancing clinic efficiency. Skilled in sterilization protocols and dental radiography, fostering a safe clinical environment. Collaborated effectively with patients and team members to uphold high standards of care.
Overview
16
16
years of professional experience
Work History
Dental Assistant
Verrett’s Dental Practice
Gulfport, MS
01.2021 - Current
- Assisted dentists with chairside support at Verrett Dental Practice.
- Prepared treatment rooms, instruments, and sterilization supplies for patient visits.
- Supported X-rays and digital imaging during dental procedures.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Recorded patient histories, charts, and dental notes accurately.
- Educated patients on oral hygiene practices and provided clear post-treatment care instructions to enhance recovery.
- Cleaned and organized operatories between dental procedures, maintaining hygiene standards to promote patient safety.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Sterilized instruments according to established guidelines and protocols.
- Monitored supply levels to ensure availability of dental materials and equipment for seamless patient care.
- Communicated with patients and team members using clear, professional language.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Scheduled appointments and managed patient flow at Verrett's Dental Practice.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Shift Manager
Raising Cane's Chicken fingers
Gulfport, MS
07.2010 - 10.2020
- Executed daily tasks to ensure smooth restaurant operations.
- Provided customer service by assisting guests with inquiries and orders.
- Supervised a crew during shifts at Raising Cane's chicken finger restaurant.
- Coordinated front counter, drive-thru, and kitchen operations.
- Opened and closed store areas following Raising Cane's procedures.
- Handled cash management and register balancing during busy shifts.
- Delegated tasks and facilitated team communication throughout each shift.
- Supported employees in completing tasks to improve service quality. accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Guided employees in customer interactions to enhance service quality.
- Monitored store operations to ensure compliance with company policies and procedures.
Administrative Assistant
Gulfport CRTC
Gulfport, MS
07.2015 - 07.2019
- Executed essential daily responsibilities to ensure smooth workflow.
- Managed phone calls, emails, and visitor inquiries with professional service.
- Assisted Gulfport training center staff with administrative tasks to ensure smooth daily operations.
- Organized and secured personnel files, records, and confidential documents to uphold confidentiality and accessibility.
- Coordinated filing, data entry, and document tracking across departments to maintain organized records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted with filing, data entry, and document tracking across departments.
- Organized and secured confidential documents according to established protocols. in an organized fashion according to established protocol.
- Greeted visitors, offering information and assistance. in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
NIHP Certificate - Dental Assistant
Coastal Medical Training Institute
09.2021 - 12.2021
MGCCC
Diploma -
Pass Christian High School
Skills
- Chairside assistance
- Ability to multitalk
- Sterilization protocols
- Patient charting
- Patient scheduling
- Dental office operations
- Impression taking
- Procedure preparation
- Oral surgery
- HIPAA compliance
- Room disinfection
- Dental supply inventory
- Oral health education
- Microsoft Office proficiency
- Software management
- Ability to multitask
- Communication effectiveness
- Attention to detail
- Time management
- Problem resolution
- Customer service
- Oral health education
Timeline
NIHP Certificate - Dental Assistant
Coastal Medical Training Institute
09.2021 - 12.2021
Dental Assistant
Verrett’s Dental Practice
01.2021 - Current
Administrative Assistant
Gulfport CRTC
07.2015 - 07.2019
Shift Manager
Raising Cane's Chicken fingers
07.2010 - 10.2020
MGCCC
Diploma -
Pass Christian High School