Logistics manager
Open To Work
JESSICA WAIT
GEODIS
Kansas City,MO
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Assistant Operations ManagerProgram Coordinator / Operations SupportOperations SupervisorArea ManagerProject Manager
Work Type
Full TimePart TimeContract Work
Location Preference
RemoteOn-Site
Location:
Kansas City, MOKansas City, KS
Open to relocation:
No
12
Years of experience
.Operations leader with 10+ years of experience in fulfillment, logistics, workforce planning, process improvement, and team development. Experienced leading high-volume teams, supporting facility launches and system changes, creating SOPs and training, and improving day-to-day communication and follow-through. Known for practical problem solving, keeping teams organized, and building processes people can actually use. Seeking a remote operations, project coordination, or process improvement role.
Work History
Assistant Operations Manager
5 Months- Oversaw night shift operations as the senior leader, managing warehouse activities and supervising salaried supervisors, hourly leads, forklift operators, loaders, and support personnel within a food distribution facility.
- Spearheaded operational process improvement initiatives during facility's SAP/S4HANA WMS transition, identifying training gaps, workflow inefficiencies, and communication barriers affecting production flow.
- Streamlined one-touch load operations, focusing on reducing product touches and optimizing loading processes for outbound trucks.
- Developed and executed standardized communication protocols to enhance labor planning and improve production visibility between manufacturing and warehouse teams.
- Implemented standardized operational procedures and enhanced accountability measures to achieve efficient truck turnaround times within designated pickup windows.
- Developed and optimized onboarding and new-hire support processes, incorporating structured follow-up checkpoints to mitigate recurring turnover.
- Directed staffing adjustments and workflow execution to ensure safety compliance and optimize performance outcomes.
Program Coordinator / Operations Support
1 Year 6 Months- Managed the planning and delivery of programs supporting veterans, caregivers, spouses, and children affected by PTSD, suicide risk, and other challenges connected to military service.
- Coordinated restorative caregiver weekends from beginning to end, including participant travel, hotels, meals, schedules, speakers, therapists, activities, supplies, and follow-up support.
- Developed and managed virtual support groups and educational programs for caregivers who lived in rural areas, could not travel, or needed another way to connect.
- Led community outreach and represented the organization at conferences, galas, festivals, and military family events connected with national and local veteran-serving organizations.
- Built relationships with nonprofit leaders, advocates, healthcare professionals, community partners, vendors, donors, and caregivers to expand programs and available resources.
- Planned and led fundraising and community events, including poker fundraisers, awareness walks, food drives, caregiver recognition projects, and public outreach events.
- Helped secure grants, donations, sponsorships, and other funding used to provide programs and direct support for military families.
Operations Supervisor
1 Year- Played a key leadership role in launching a first-of-its-kind fulfillment operation from the ground up, helping establish workflows, SOPs, labor standards, and operational procedures.
- Led outbound FLOW operations responsible for WMS allocation logic, conveyance movement, workflow balancing, WIP flow management, labor forecasting, and throughput optimization.
- Designed and implemented a dedicated Problem Solve operation that reduced operational downtime, improved inventory accuracy, and increased fulfillment flow continuity.
- Developed root-cause investigation procedures to identify recurring inventory discrepancies, receiving errors, and process failures.
- Created operational training guides and process documentation that became standardized training materials for associates and leadership teams.
- Supported implementation and testing of pick-to-light systems, conveyance routing logic, and workstation configurations during facility startup.
- Conducted staffing and labor planning based on inbound volume projections, outbound workload expectations, and operational capacity limitations.
- Partnered with HR, Safety, and operations leadership to establish accountability standards, inventory controls, and workflow consistency.
Area Manager
2 Years 4 Months- Transformed a historically underperforming outbound department into a top-performing operation ranked within the top 5-10 across Amazon's regional fulfillment network through workforce development, accountability systems, labor optimization, and workflow standardization.
- Managed daily production flow supporting up to 25,000–40,000 customer shipments during peak operational periods.
- Led outbound pack operations supporting 20–120 associates per shift across 6 active conveyance lines within Amazon’s high-volume Outbound Singles department.
- Oversaw associate productivity standards including 120 UPH on large-item lines, 450 UPH on small-item envelope lines, and 800 UPH on SmartPac automated lines.
- Improved labor efficiency and operational throughput through proactive staffing allocation, workflow balancing, real-time barrier removal, and rapid operational escalation processes.
- Conducted root-cause analysis and operational audits to identify bottlenecks, reduce downtime, and improve process consistency across multiple production paths.
- Led a large-scale ergonomic workflow redesign initiative by restructuring conveyance alignment, workstation positioning, and material flow processes to eliminate repetitive-motion injuries, improve safety, and increase our productivity from 150-250 UPH to 300-400 UPH.
- Reduced operational downtime and conveyance jams by redesigning workstation accessibility and package flow execution, significantly improving line efficiency and operational consistency.
- Led development and rollout of a dedicated high quantity fulfillment process designed to improve large-order workflow visibility, optimize storage allocation, reduce shipment dwell time, and support multi-box shipment handling processes.
- Designed and implemented department-wide "Safety Circle" engagement initiatives focused on proactive hazard identification, associate participation, and operational accountability, contributing to sustained top regional safety performance.
- Trained and mentored around 20 hourly process assistants/team leads and 10-15 salaried managers across outbound, inbound, and dock operations, strengthening leadership pipelines and operational consistency across multiple departments.
- Successfully led operations through multiple Peak seasons, Prime Week events, COVID staffing shortages, and MET surge periods while maintaining operational performance, safety compliance, and customer delivery expectations.
Process Assistant
3 Years- Trained ambassadors, trainers, and associates on operational procedures and process execution to meet productivity expectations.
- Managed outbound dock and packing operations, ensuring on-time customer order fulfillment.
- Supported workflow troubleshooting, indirect labor coordination, and operational problem-solving efforts.
- Collaborated with leadership teams to enhance operational consistency and accountability across processes.
Department Manager
3 Years- Managed hourly associates by coordinating scheduling, inventory management, merchandising operations, customer service, and onboarding in a fast-paced retail environment.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
Education
- Occupational Therapy
High School Diploma
Skills
Operations Management
Remote Operations Support
Logistics & Supply Chain
Project Coordination
Process Improvement
Operational Improvement
SOP Development
KPI Management
Labor Planning & Forecasting
Workforce Development
Cross-Functional Leadership
Warehouse Management Systems (WMS)
Training & Onboarding Programs
Lean Operations
Workflow Optimization
Root Cause Analysis
Inventory Control
Dock & Transportation Operations
Operational Excellence
Change Management
Safety Compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Operations Manager
GEODIS
03.2025 - 08.2025Read More
Program Coordinator / Operations Support
Caregivers on the Homefront / Operation Frontline Families
07.2023 - 01.2025Read More
Operations Supervisor
Saddle Creek Logistics
06.2022 - 06.2023Read More
Area Manager
Amazon Fulfillment Center MKC6
01.2020 - 05.2022Read More
Process Assistant
Amazon Fulfillment Centers MKC4 & MKC6
01.2017 - 01.2020Read More
Department Manager
Walmart Supercenter
01.2014 - 01.2017Read More
Blue River Community College
from Occupational Therapy
Read More
Liberty High School
High School Diploma
Read More