Years of experience in sales and marketing
Jessica Walker
Administrative Customer Service Coordinator
Blue Ridge,TX 75424
Summary
Professionally energetic with excellent work ethics, proven abilities in customer service, human resources, multitasking in high volume environments, creative problem-solving skills, delivering reliable accomplished results.
Overview
21
21
Work History
Elderly Caregiver/Professional Home Cleaner
Babs Holders Exclusive Properties
07.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
Office Administrative Assistant/Coordinator
Kids Pediatrics
Allen, TX
05.2008 - 04.2011
- Managed (100+ calls per day) appointments and all scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Management Assistant
Roy's Natural Market
Dallas, TX
02.2002 - 07.2009
- Supervised- hiring and training new employees on proper protocols for customer service and standards, competed new hire employment paperwork.
- Coordinated/Facilitated- staff meetings, overview of goals, which increased sales by 10% in addition to employee work productivity.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Applied Business - Business Administration
A.T.I Tech
Dallas, TX09.2005
Associate of Arts - Fine Art
Richland College
Dallas, TX09.1999
Skills
- Strong Communication Strategies
- Conflict Resolution
- Staff Training
- Personnel Scheduling
- Customer Support Needs Assessment
- Inventory Oversight
- Department Leadership
Accomplishments
- American Airlines Flight School Training and Flight Attendant prior to 911.
- Great customer service and problem solving strategies.
Timeline
Elderly Caregiver/Professional Home Cleaner
Babs Holders Exclusive Properties
07.2022 - Current
Office Administrative Assistant/Coordinator
Kids Pediatrics
05.2008 - 04.2011
Management Assistant
Roy's Natural Market
02.2002 - 07.2009
Associate of Applied Business - Business Administration
A.T.I Tech
Associate of Arts - Fine Art
Richland College
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