Jessica Walkowski
Overview
15
15
years of professional experience
Work History
Contract Administrator
Universal Logistics Holdings Inc.
05.2023 - Current
- Review and manage up to 5 contracts per day with a keen eye for detail, ensuring all terms and conditions align with company policies.
- Enhance customer relationships by providing exceptional support during the contract negotiation process.
- Ensure timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Actively participate in continuous improvement initiatives aimed at enhancing the effectiveness of contract and customer onboarding processes.
- Maintain strict confidentiality of sensitive information while handling sensitive customer contracts.
Accounts Receivable Specialist
Universal Logistics Holdings Inc.
11.2020 - 04.2023
- Managed a portfolio of over 50 customer accounts, including tracking payment status and following up on overdue invoices.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on customer accounts.
- Prepared and maintained training materials, training schedules, and documentation to conduct training for new hires.
Server
Grosse Pointe Yacht Club
05.2009 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Accounts Receivable Clerk
Lochmoor Club
05.2019 - 08.2020
- Prepared and mailed monthly statements to customers, processed payments, and documented account updates.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
- Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI05.2011
Skills
- Verbal and written communication
- Contract review and edits
- Contract negotiation
- Microsoft Office
- Attention to detail
- Critical thinking
- Document control
- Data Entry and 10-Key
- Multitasking abilities
- Organization and time management
Timeline
Contract Administrator
Universal Logistics Holdings Inc.
05.2023 - Current
Accounts Receivable Specialist
Universal Logistics Holdings Inc.
11.2020 - 04.2023
Accounts Receivable Clerk
Lochmoor Club
05.2019 - 08.2020
Server
Grosse Pointe Yacht Club
05.2009 - 11.2020
High School Diploma -
East Detroit High School