Jessica Ward
Huntington
Summary
Compassionate Behavioral Health Technician with experience at Project Hope, skilled in crisis intervention and patient monitoring. Demonstrated resilience in challenging situations, effectively de-escalating crises and enhancing patient safety. Proven ability to foster teamwork and implement therapeutic activities that promote self-awareness and coping skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Project Hope
10.2024 - 03.2025
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Woman and Family Monitor
Huntington City Mission
05.2024 - 09.2024
- Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
- Supported crisis management efforts, closely monitoring and reporting on emergency situations.
- Did clients intake
- Monitored clients making sure daily chores were completed
Education
Associate Substance Abuse Counseling - Substance Abuse Counseling
Huntington Junior College
Huntington, WVSkills
- Crisis intervention
- Behavioral assessment
- Patient intake
- Team collaboration
- Conflict resolution
- Patient monitoring
- Active listening
- Conflict de-escalation
- Documentation skills
- Mental health support
- Client transportation
- Crisis handling
- Group facilitation
- Rounds management
- Substance abuse experience
- Self-care practices
- Emergency response
- Incident reporting
- Activity monitoring
Certification
First Aid and CPR
Mental Health and First Aid
Timeline
Behavioral Health Technician
Project Hope
10.2024 - 03.2025
Woman and Family Monitor
Huntington City Mission
05.2024 - 09.2024
First Aid and CPR
Mental Health and First Aid
Associate Substance Abuse Counseling - Substance Abuse Counseling
Huntington Junior College
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