Jessica Watkins
Detroit,MI
Summary
I am a very hard worker I learn fast and I work well with others I am a single mom that loves to work i am a Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Rainbow Clothing Store
Detroit, MI
- Assisted customers with product selections, enhancing shopping experience and driving sales.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
- Collaborated with team members to meet daily sales goals and improve customer satisfaction scores.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Warehouse Worker
FedEx
Livonia, MI
- Operated forklifts to efficiently transport goods within warehouse environment.
- Assisted in inventory management by accurately labeling and organizing packages.
- Collaborated with team members to ensure timely order fulfillment and shipping processes.
- Maintained cleanliness and organization of work area to meet safety standards.
- Loaded and unloaded delivery trucks, ensuring proper handling of packages.
Cashier
Papa Joes
Grosse Pointe, MI
10.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing service experience.
- Maintained accurate cash register balances throughout shifts.
- Managed inventory levels, ensuring availability of popular items.
- Trained new staff on cash handling procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
Manager
Little Caesars
Detroit, MI
01.2020 - 03.2022
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented inventory management practices to minimize waste and optimize supply chain efficiency.
- Developed staff schedules to meet peak demand while maintaining labor cost control.
- Monitored food safety compliance, ensuring all health regulations were consistently met.
- Enhanced customer experience by resolving complaints promptly and effectively.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Caregiver
American House
Grosse Pointe, MI
03.2021 - 09.2021
- Assisted residents with daily living activities to enhance comfort and independence.
- Monitored health conditions, reporting changes to nursing staff for timely interventions.
- Provided companionship, fostering emotional support and social engagement among residents.
- Organized and participated in recreational activities to promote physical and mental well-being.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Trained new caregivers on best practices for resident care and safety protocols.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI06.2021
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer engagement
- Flexible schedule
- Relationship building
- Professional appearance
- Stocking and receiving
- Interpersonal and written communication
- Order processing
Timeline
Cashier
Papa Joes
10.2022 - Current
Caregiver
American House
03.2021 - 09.2021
Manager
Little Caesars
01.2020 - 03.2022
Retail Sales Associate
Rainbow Clothing Store
Warehouse Worker
FedEx
High School Diploma -
East Detroit High School