Jessica Watlington
Amarillo,TX
Summary
Results-driven retail professional skilled in teamwork and training. Successfully implemented promotional strategies to boost sales and foster a positive store atmosphere, leading to increased customer loyalty and satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Peach and Lily Skincare
Amarillo, TX
08.2023 - Current
- Collaborated with team members to achieve sales goals and maintain a positive store atmosphere.
- Trained new associates on product knowledge, sales techniques, and customer service best practices.
- Monitored inventory levels, conducting regular stock checks to minimize discrepancies and prevent shortages.
- Implemented promotional strategies that increased customer engagement and drove sales during key retail events.
Retail Sales Associate
Tarte Cosmetics
Amarillo, TX
01.2022 - Current
- Assisted customers with product selection and application techniques to enhance shopping experience.
- Maintained merchandising standards, ensuring displays were visually appealing and stock was organized.
- Educated customers on skincare ingredients and benefits, fostering brand loyalty and repeat purchases.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling and inventory management.
Retail Sales Associate
COTY.Inc Fragrances
Amarillo, TX
01.2020 - 08.2025
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Collaborated with team members to achieve sales goals and maintain a positive store atmosphere.
- Implemented promotional strategies that increased customer engagement and drove sales during key retail events.
Cosmetics Sales Representative
Dillard's
Amarillo, TX
01.2001 - 06.2008
- Cultivated strong customer relationships through personalized product recommendations and consultations.
- Demonstrated extensive product knowledge to educate customers on skincare and makeup application techniques.
- Collaborated with team members to develop effective merchandising strategies that enhanced product visibility.
- Trained new sales staff on customer service protocols and company policies for optimal performance.
- Coordinated with management to execute seasonal promotions, ensuring alignment with corporate marketing strategies.
- Boosted sales revenue through engaging product demonstrations and persuasive communication skills.
Education
No Degree - Nail Tech
Clarendon College of Hairdressing
Amarillo, TX12-2015
No Degree - Real Estate
Amarillo College
Amarillo, TX04-2004
High School Diploma -
Palo Duro High School
Amarillo, TX05-1994
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Retail sales
- Reliability and punctuality
- Professional appearance
- Sales expertise
- Upselling strategies
- Sales goals attainment
Certification
- Licensed nail tech - december 2015-present
Languages
English
Interests
- Participating in fundraising events to support local charities, schools, or community projects
- Cooking
- I enjoy cooking for friends and family gatherings
- Adventure Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Retail Sales Associate
Peach and Lily Skincare
08.2023 - Current
Retail Sales Associate
Tarte Cosmetics
01.2022 - Current
Retail Sales Associate
COTY.Inc Fragrances
01.2020 - 08.2025
Cosmetics Sales Representative
Dillard's
01.2001 - 06.2008
No Degree - Nail Tech
Clarendon College of Hairdressing
No Degree - Real Estate
Amarillo College
High School Diploma -
Palo Duro High School