Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jessica Watts

Heavener,OK

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

12
12
years of professional experience

Work History

Cashier

Bud's Country Junction
08.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Manager

Tote-A-Poke
06.2014 - 08.2022
  • Completed daily paperwork on sales reporting, banking, and payroll reporting.
  • Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
  • Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance.
  • Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
  • Trained team members in successful strategies to meet operational and sales targets.

Head Cashier

Choctaw Travel Plaza
09.2010 - 02.2014
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Received and processed customer payments.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed checks, cash and credit purchases or refunds.

Education

GED -

Heavener High School
Heavener, OK

Skills

  • Customer Relations
  • Customer Transactions
  • Credits and Refunds
  • Inventory Stocking
  • Cash Register Operation
  • Liquor Law Compliance
  • Positive Interactions
  • Payment Collection
  • Customer Assistance

Timeline

Cashier

Bud's Country Junction
08.2022 - Current

Manager

Tote-A-Poke
06.2014 - 08.2022

Head Cashier

Choctaw Travel Plaza
09.2010 - 02.2014

GED -

Heavener High School

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Jessica Watts