Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Watts

Erie,PA

Summary

Registered Nurse and emerging healthcare strategist with a strong foundation in public health, population health analytics, and clinical program coordination. Currently pursuing a Master’s in Public Health to deepen expertise in systems thinking, data-driven decision-making, and value-based care delivery. Experienced in leading multidisciplinary initiatives that improve patient outcomes and operational efficiency, with a proven ability to collaborate across stakeholder groups and synthesize complex data into actionable insights. Skilled in project planning, performance tracking, and executive-level communication, with advanced proficiency in Excel and PowerPoint. Passionate about driving clinical transformation and contributing to innovative care models that align with DaVita’s mission to improve patient experience and cost of care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Practice Advisor

Healthmap Solutions
07.2022 - 07.2025
  • Led cross-functional collaborations with clinical, operations, and community stakeholders to design and implement provider engagement programs, achieving a 25% improvement in patient engagement through strategic outreach aligned with population health priorities.
  • Defined program objectives and KPIs, analyzing provider and patient feedback to optimize service quality and ensure alignment with external quality incentive standards.
  • Conducted root cause analyses to identify operational barriers, implementing scalable solutions that significantly enhanced provider performance and patient satisfaction.
  • Developed and presented training programs on culturally responsive care, ensuring compliance with healthcare regulations (e.g., HIPAA) and preparing staff for quality program implementation.
  • Delivered data-driven presentations to senior leadership, summarizing analytical findings, recommending process improvements, and securing alignment on quality-focused initiatives.

Charge Nurse, Transitional Care Program

Davita
04.2022 - 06.2022
  • Designed and presented patient education programs to support post-hospitalization transitions, facilitating successful adoption of home modalities through individualized care plans.
  • Collaborated with interdisciplinary teams to streamline workflows, ensuring timely and compassionate patient interactions in compliance with healthcare standards.
  • Utilized strong communication skills to build trust-based relationships with patients, families, and clinical staff, enhancing care coordination and patient outcomes.

Clinical Coordinator Erie Acutes

Davita
01.2020 - 03.2022
  • Oversaw clinical operations across four hospitals, conducting medical reviews and audits to ensure compliance with state and federal regulations, maintaining accurate documentation in EMR systems.
  • Partnered with physicians to develop and implement individualized care plans, assessing patient functional capacity and treatment impact to enhance clinician satisfaction and outcomes.
  • Trained staff on clinical protocols, driving process improvements and reducing inefficiencies in acute care settings to support optimal patient care delivery.

Clinical Coordinator RN

Davita McMinnville Dialysis
01.2016 - 01.2020
  • Managed operations including staffing, compliance, and performance initiatives, tracking patient outcomes via data analytics tools (e.g., Excel) to identify cost drivers and recommend program improvements.
  • Participated in multidisciplinary rounds, translating clinical data into actionable insights for tailored care plans, chronic condition management, and value-based care strategies.
  • Developed relationships with physicians and teams to ensure quality outcomes, client satisfaction, and alignment with organizational goals, while leading weekly case reviews.
  • Maintained an 85% retention rate for staff and patients through effective leadership, performance initiatives, and relationship building, ensuring consistent quality of care and operational stability.
  • Maintained knowledge of nursing best practices through education, supporting scalable clinical offerings and innovation in care delivery.

Charge Nurse

Davita Dialysis Center of Erie
08.2013 - 12.2015
  • Led clinical operations, delegating tasks to ensure optimal workflow and compliance with care standards.
  • Mentored new nurses, providing guidance on protocols and fostering a culture of excellence in clinical practice.
  • Conducted patient assessments and administered treatments, ensuring alignment with physician prescriptions and regulatory requirements.

Education

Masters - Public Health Candidate

Slippery Rock University of Pennsylvania
Slippery Rock, PA
05.2026

Bachelor of Science (B.S.) - Nursing

Indiana University of Pennsylvania
Indiana, PA
05.2007

Skills

  • Population Health and Equity Strategies
  • Provider Partnership & Relationship Management
  • Workflow Optimization & Process Improvement
  • Translating complex clinical trends into actionable insights
  • Population Health Assessments & Analytics
  • Cross-Functional Team Leadership & Collaboration
  • Data-Driven Decision-Making & Medical Economics
  • Stakeholder Engagement & Executive Communication

Certification

  • PA Nursing License: RN648439
  • New York RN License: 807126
  • Oregon RN License: 201600312RN

Timeline

Quality Practice Advisor

Healthmap Solutions
07.2022 - 07.2025

Charge Nurse, Transitional Care Program

Davita
04.2022 - 06.2022

Clinical Coordinator Erie Acutes

Davita
01.2020 - 03.2022

Clinical Coordinator RN

Davita McMinnville Dialysis
01.2016 - 01.2020

Charge Nurse

Davita Dialysis Center of Erie
08.2013 - 12.2015

Bachelor of Science (B.S.) - Nursing

Indiana University of Pennsylvania

Masters - Public Health Candidate

Slippery Rock University of Pennsylvania

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