Jessica Welch
Oklahoma City,OK
Summary
Driven Legal Assistant with 10 years of experience in Landlord/Tenant law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Landlord/Tenant law.
Overview
10
10
years of professional experience
Work History
Eviction Legal Assistant
Golddman Law, PLLC
11.2014 - Current
- Manage accounts and client records of clients, observing confidentiality, and extreme discretion.
- Write and file pleadings with District court on schedule to maximize case success.
- Prepare various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Collaborate with attorneys to develop strategies for each case.
- Handle office scheduling and made notes for deadlines, motions, and other important dates.
Customer Service Representative
Farmers Insurance Call Center
07.2014 - 11.2014
- Developed in-depth understanding of insurance policies and procedures.
- Collaborated with internal departments and external vendors to resolve claims.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Responded to customer requests for products, services, and company information.
Loan Customer Service Representative
AmeriCash Loans
09.2013 - 07.2014
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Reviewed loan applications and documents for accuracy and completeness.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Monitored accounts to verify compliance with payment terms and schedules.
Education
Associate of Applied Science - Paralegal Studies
Bryant & Stratton College
Online07.2016
Skills
- Legal writing
- File Management
- Deadline Management
- Motivated self-starter
- Case Management
- Exceptional customer service
Timeline
Eviction Legal Assistant
Golddman Law, PLLC
11.2014 - Current
Customer Service Representative
Farmers Insurance Call Center
07.2014 - 11.2014
Loan Customer Service Representative
AmeriCash Loans
09.2013 - 07.2014
Associate of Applied Science - Paralegal Studies
Bryant & Stratton College