Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Wells

Shelbyville,KY

Summary

Dynamic professional with a proven track record at Road Ranger, excelling in cash management and customer satisfaction. Demonstrated strong telephone etiquette while managing cash registers and enhancing store efficiency. Recognized for improving transaction accuracy and fostering a welcoming environment, contributing to overall sales growth and customer loyalty.

Overview

15
15
years of professional experience

Work History

Linens Clerk

Operation Care Encore Store
11.2022 - 05.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Manufacturing Production Associate

Precision Metal Works Inc.
02.2022 - 06.2022
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Made sure that products were produced on time and are of good quality.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.

Cashier

Kroger
09.2014 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Temporary Worker

Labor Works Industrial Staffing
04.2012 - 09.2014
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.

Assistant Store Manager

Road Ranger
06.2010 - 04.2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School Diploma -

George Rogers Clark High School
Winchester, KY
05-2000

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management

Timeline

Linens Clerk

Operation Care Encore Store
11.2022 - 05.2025

Manufacturing Production Associate

Precision Metal Works Inc.
02.2022 - 06.2022

Cashier

Kroger
09.2014 - 02.2022

Temporary Worker

Labor Works Industrial Staffing
04.2012 - 09.2014

Assistant Store Manager

Road Ranger
06.2010 - 04.2012

High School Diploma -

George Rogers Clark High School

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