Jessica West
Waxahachie ,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Passion for developing relationships with customers so that they keep coming back.
Overview
7
7
years of professional experience
Work History
ANS Technician
Superior Health Consulting
McKinney, TX
01.2017 - 12.2020
- Helped physicians find cardiac issues and peripheral vascular Testing.
- Operated diagnostic equipment to find heart irregularities.
- Preformed diagnostic testing on patients to clear them for testosterone treatment.
Weight Loss Consultant
Slim4Life Weight Loss
McKinney, TX
05.2015 - 12.2017
- Tracked and recorded prospect flow and sales using CRM system.
- Compiled sales and service reports for management review.
- Sold weight loss program and supplements tailored to client weight loss needs.
- Counseled and coached clients during visits to offer solutions and support.
- Created and organized client charts, managed filing system, and submitted reports.
- Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
- Documented client needs, desires, and problems to build rapport and identify areas needing support.
Education
High School Diploma -
LD Bell High School
Hurst, TX05.2002
Skills
- Understanding Customer Needs
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Multitasking and Prioritization
- Verbal and Written Communication
- Building Customer Trust and Loyalty
- Upselling Products and Services
- Patient and Empathetic
Timeline
ANS Technician
Superior Health Consulting
01.2017 - 12.2020
Weight Loss Consultant
Slim4Life Weight Loss
05.2015 - 12.2017
High School Diploma -
LD Bell High School