Jessica West

Provided compassionate, warm, friendly, and gentle care to elevate the overall patient experience.

• Delivered high-quality patient care through thorough dental cleanings and examinations.
• Educated patients on oral hygiene practices to promote preventive care and improve health outcomes.
• Maintained accurate patient records, documenting treatments and observations in electronic health records.
• Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
• Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
• Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
• Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
• Implemented effective infection control measures by sterilizing instruments and following strict protocols.
• Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
• Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
• Improved patient satisfaction by providing gentle care during dental procedures.
• Assisted in reduction of dental anxieties through compassionate communication and patient satisfaction.
• Facilitated smoother operations by restocking and preparing treatment rooms before each patient visit.
• Increased patient trust and comfort, explaining procedures and answering questions with empathy and clarity.
• Maintained sterile and organized treatment areas to uphold safety and hygiene standards.

• Delivered comprehensive dental cleanings and patient education on oral hygiene practices.
• Maintained accurate patient records using dental management software for streamlined workflows.
• Collaborated with dentists to develop personalized treatment plans for optimal patient care.
• Implemented infection control protocols, ensuring compliance with health and safety regulations.
• Enhanced patient comfort by utilizing effective communication and empathetic care approaches.
• Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.’
• Assisted dentist with various treatments, ensuring efficient completion of procedures and optimal patient comfort.
• Served as a mentor for new dental hygienists, sharing knowledge and best practices to help them excel in their roles.