Jessica Westlund
Shafer,MN
Summary
Dynamic and licensed Practical Nurse Supervisor with six years of experience in nursing leadership, operational problem-solving, and conflict resolution. Proven ability to manage diverse patient conditions while excelling in medication administration, precise charting, and diagnosing acute and chronic health issues. Skilled in coordinating employee schedules and optimizing workflow to ensure high-quality patient care. Committed to obtaining a full-time position that presents professional challenges, leveraging strong interpersonal skills, time management, and adaptability to effectively respond to evolving priorities.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Mhealth Fairview
North Branch, MN
05.2024 - Current
- Assisted healthcare professionals in patient assessments and care coordination
- Managed electronic health records to ensure accurate patient information retrieval
- Conducted routine laboratory tests, maintaining compliance with safety protocols
- Educated patients on treatment plans and medication adherence strategies
LPN Unit Manager
Parmly On The Lake
Chisago
02.2015 - 04.2024
- Maintained medication room in full compliance with government and facility requirements.
- Oversaw medication passes and all direct patient care.
- Scheduled staff and delegated work assignments.
- Helped to develop, improve and implement nursing policies and procedures.
- Evaluated and improved team member performance through coaching and training.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Took samples to complete diagnostic and routine assessment tests.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Coordinated patient transfers to other facilities.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Coordinated and managed staff schedules to ensure adequate coverage and operational continuity.
- Supported recruitment efforts by coordinating interviews and evaluating potential hires.
Cashier
Tims Country Cuboard
Stacy
10.2013 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
LPN - Nursing
Pine Technical And Community College
Pine City, MN05-2019
Deploma -
North Branch High School
North Branch, MN05-2011
Skills
- Nursing Standards
- Diversity Planning
- Order Transcription
- Nurse Collaboration
- Medication Side Effect Knowledge
- Intramuscular Injections
- Assessing Residents
- Managing Unit Operations
- Team Management Understanding
- New Employee Orientation
- Individualized Care
- Program Improvements
- Wound Care
- Patient History Reviewing
- Staff Training
- Equipment Assembly
- Operational Standards
- Care Delivery Oversight
- Pressure Wound Treatment
- Patient Health Information Access
- Procedure Implementation
- Direct Patient Care
- Status Updates
- Unit Support
- Administrative Staff Supervision
- Office Support
- Assessment and Consultation
- Acute Rehabilitation
- Distributing Medications
- Patient Data Management Systems
- Emotional Support
- Nurse Leadership
- Nursing Assistance
- Administrative Support
- Infection Control Procedures
- Emergency Call Response
- Scheduling Proficiency
- Supporting Daily Living Needs
- Policy Enforcement
- Facility Inspections
- Rehabilitation Programs
- Code Compliance
- Specimen Results Interpretation
- Procedure Explanation
- Clinical Staff Management
- Blood Product Transfusion
- O2 Administration
- Postpartum Patient Care
- Human Resource Management
- Heart Failure
- IV Administration
- Sterilize Equipment
Timeline
Medical Assistant
Mhealth Fairview
05.2024 - Current
LPN Unit Manager
Parmly On The Lake
02.2015 - 04.2024
Cashier
Tims Country Cuboard
10.2013 - 02.2015
Deploma -
North Branch High School
LPN - Nursing
Pine Technical And Community College