Jessica White
Burnsville,NC
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
UPS
11.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Campground Host
Find Outdoors
07.2023 - 11.2023
- Increased repeat visits by consistently delivering exceptional service and fostering a welcoming atmosphere.
- Strengthened communication between staff members by establishing clear lines of responsibility during shift changes.
- Participated in ongoing training opportunities to stay current on industry trends and best practices in campground management.
- Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout the camping season.
Campground Host
Vista Recreation
03.2023 - 05.2023
- Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout the camping season.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in optimal condition for visitor use.
- Enhanced campground cleanliness by regularly inspecting sites and addressing maintenance issues.
- Maximized visitor enjoyment by offering recommendations on suitable camping spots based on individual preferences and needs.
- Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
Customer Service Cashier
Whole Foods Market
12.2020 - 05.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Store Manager's Assistant
Homegrown Silver And Stone
09.2018 - 05.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
Bachelor Of Science - Fashion Design
Middle Tennessee State University
Murfreesboro, TN05.2014
Skills
- North Carolina real estate agent
- Excellent teamwork
- Highly Professional
- Works well independently
- Client-oriented
- Proficient in Microsoft Office
Certification
North Carolina Real Estate License
Timeline
Delivery Driver
UPS
11.2023 - 01.2024
Campground Host
Find Outdoors
07.2023 - 11.2023
Campground Host
Vista Recreation
03.2023 - 05.2023
Customer Service Cashier
Whole Foods Market
12.2020 - 05.2022
Store Manager's Assistant
Homegrown Silver And Stone
09.2018 - 05.2020
Bachelor Of Science - Fashion Design
Middle Tennessee State University