Jessica Whitley
Wedowee,AL
Summary
Versatile and diligent professional with a proven track record at JACK'S FAMILY RESTAURANTS INC., excelling in customer service and cash handling. Demonstrated ability to improve operational efficiency, achieving an excellent accuracy level in transactions. Skilled in computer usage and adept at fostering positive customer relationships, showcasing strong communication and organizational skills.
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
20
20
years of professional experience
Work History
Cashier
JACK'S FAMILY RESTAURANTS INC.
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocker
Wal-Mart Supercenter
07.2015 - 10.2015
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Quality Control Inspector
Honda Lock
01.2014 - 07.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Cashier
Tidwell's
02.2012 - 03.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Daycare Worker
Rita's Little Angels
10.2004 - 10.2009
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Associate of Applied Science - Cosmetology
West Georgia Technical College
Waco, GA12-2015
High School Diploma -
Woodland High School
Woodland05-2009
Skills
Computer/Typing
Cash register
Food Prep
Cosmetology
Shampoo Tech
Nail Tech
Headset
Timeline
Cashier
JACK'S FAMILY RESTAURANTS INC.
01.2024 - Current
Stocker
Wal-Mart Supercenter
07.2015 - 10.2015
Quality Control Inspector
Honda Lock
01.2014 - 07.2014
Cashier
Tidwell's
02.2012 - 03.2013
Daycare Worker
Rita's Little Angels
10.2004 - 10.2009
Associate of Applied Science - Cosmetology
West Georgia Technical College
High School Diploma -
Woodland High School
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