Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Windle

Winter Park,FL

Summary

I am a dedicated retail associate skilled in team collaboration and customer service. Proven ability to maintain store organization and deliver exceptional support, ensuring a seamless shopping experience that drives customer satisfaction and loyalty.

Overview

9
9
years of professional experience

Work History

Retail Associate

Aerie By American Eagle
Orlando, Florida
07.2024 - Current
  • Welcomed customers, offered assistance in finding items, and informed them of popular promotions, without being intrusive or pushy.
  • Initiated a friendly conversation with customers, and asked open-ended questions to understand their needs and suggest suitable merchandise.
  • Assisted customers in finding products, answered questions, and provided personal testimonies on products.
  • I walked the sales floor and remained aware of customers in need of assistance, and merchandise requiring replenishment.
  • Maintained store organization and cleanliness throughout the shift.
  • Operated cash register accurately and efficiently while processing payments from customers.
  • Processed merchandise returns and exchanges for customers to refund payments, exchange items, and offer store credit.
  • Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.

Digital/ Traditional Art Designs and Commissions

G-Star School Of The Arts
West Palm Beach, FL
01.2017 - 01.2024
  • Worked in collaboration with a large acting company and a small art business.
  • Participated in professional classes for digital art and design.
  • Successful fulfillment of several commission requests for customers, including sticker designs and original character portraits.
  • Communicate with the customers to establish an understanding of the customers' character designs and wants.

Head Lighting Technician/ Sound Technician

G-Star School Of The Arts
West Palm Beach, FL
08.2021 - 05.2023
  • Learned firsthand how to work with complex electrical equipment, including stage show lights and sound equipment.
  • Collaborated with the head sound technician to ensure smooth operations.
  • Able to multitask under pressure by running multiple backstage equipment, including sound and lighting boards.
  • Work to make the atmosphere as immersive as possible for the audience.
  • Work with stage management and crew members to design appropriate lighting and sound for our production.

Front of house/ Concessions and Ticket Sales

G-Star School Of The Arts
West Palm Beach, FL
08.2021 - 05.2023
  • Worked in a fast-paced environment dealing with cash and merchandise.
  • Handled cash drawer with large amounts of money.
  • Ensured customer satisfaction with effective communication skills.
  • Organized and maintained a clean work environment.

Education

High School Diploma -

G-Star School of The Arts
West Palm Beach, FL
05-2023

Skills

  • Team collaboration
  • Customer service
  • Cash handling
  • Adaptability to change
  • Problem solving
  • Approachability

Timeline

Retail Associate

Aerie By American Eagle
07.2024 - Current

Head Lighting Technician/ Sound Technician

G-Star School Of The Arts
08.2021 - 05.2023

Front of house/ Concessions and Ticket Sales

G-Star School Of The Arts
08.2021 - 05.2023

Digital/ Traditional Art Designs and Commissions

G-Star School Of The Arts
01.2017 - 01.2024

High School Diploma -

G-Star School of The Arts

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