Jessica Winner

• Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
• Trained new employees on store policies, procedures, and customer service standards.
• Optimized inventory management processes to minimize stock discrepancies and improve availability.
• Conducted performance evaluations, providing constructive feedback to enhance team productivity.
• Implemented merchandising strategies that improved product visibility and increased sales opportunities.
• Resolved customer complaints effectively, enhancing satisfaction and loyalty through quality service.
• Analyzed operational metrics to identify areas for process improvement and cost reduction initiatives.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.

Working independently and as a team player to ensure that the flow of lumber occurs seamlessly throughout the mill. Maintaining contact with my peers and supervisor of any issues or safety conditions that may arise.