Jessica Winslow
Oak City,NC
Summary
Highly organized, self-driven and positive team player confident in my ability to learn quickly and excel in growth-driven environments. I have 4 years of experience in customer service, bookkeeping, payroll processing, office management, and other accounting and administrative functions, and have excellent analytical and problem-solving skills allowing me to work under minimal supervision.
Overview
6
6
years of professional experience
Work History
Bookkeeper/Jr. Accountant
John A. Pollard CPA
01.2023 - Current
- Managed commission-based weekly payroll for a client in the construction industry with 50+ employees across 4 locations. This involved auditing each completed job to ensure accurate payments to all members of the client's team, paid via Gusto
- Audited approved construction costs to maintain fair and timely payments to approximately 20 contractors
- Performed light payroll and bookkeeping work for 10-20 clients using QuickBooks Online and QuickBooks Desktop before training newer hire to take over said responsibilities
- Maintained accurate and up-to-date accounts on QuickBooks Online, focusing on a primary set of 7 clients
- Coded income and expense transactions, created journal entries, reconciled company bank, credit card and line of credit accounts and investigated and resolved financial discrepancies
- Learned to utilize multiple new firm and client-specific CRM software, such as TaxDome
- Communicated with clients to determine how to best suite their needs, creating custom reports and spreadsheets
- Assisted and worked closely with CPA on a variety of accounting and tax planning projects relating to firm's top clients
- Assisted front desk with answering multi-line phone system, following up on general client inquiries, scheduling appointments and maintaining calendar
Office Manager/Bookkeeper
It's A Zoo Life
03.2020 - 10.2022
- Greeted, checked in, and served as the first point of contact to often 100-200 customers per day
- Managed business phone and email
- Maintained busy calendar/scheduled all on and off-site events and appointments
- Managed all cash flow, processed card transactions through Square and sent invoices as necessary
- Paid bills and wrote checks to vendors and employees as needed
- Recorded financial transactions and maintained accurate financial records using Excel
- Helped set up payroll system for business + managed and processed payroll through ADP payroll system for approximately 10 employees
- Primary general problem-solver for business owner, customers, and other employees
Supplemental Instruction Leader
North Carolina Wesleyan College
01.2020 - 04.2020
- Offered supplemental instruction to fellow college students in the subject of Research Design and Analysis in Psychology by leading three after school sessions per week, which included the creation of study plans and materials.
Peer Tutor
North Carolina Wesleyan College
01.2018 - 12.2019
Education
BA - Psychology
North Carolina Wesleyan College
Rocky Mount, NC05.2020
Skills
- Bookkeeping
- QuickBooks
- Customer Service
- Payroll Processing
- Organizational Skills
- Attention to Detail
- Verbal and Written Communication
- Account Reconciliation
Timeline
Bookkeeper/Jr. Accountant
John A. Pollard CPA
01.2023 - Current
Office Manager/Bookkeeper
It's A Zoo Life
03.2020 - 10.2022
Supplemental Instruction Leader
North Carolina Wesleyan College
01.2020 - 04.2020
Peer Tutor
North Carolina Wesleyan College
01.2018 - 12.2019
BA - Psychology
North Carolina Wesleyan College
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