Jessica Wood

Burbank,CA

Summary

Outgoing Volunteer providing experience helping Ranch Managers organization with special event coordination, animal care, and upkeep of store appearance. Friendly and helpful when assisting employees and visitors requesting sales and customer services. Driven by a passion for animal cause to work diligently to accomplish a healthy and safe environment. Dependable volunteer and sales associate in retail and customer service. Skillful in processing transactions, handling shipping and orders, and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Overview

years of post-secondary education

years of professional experience

Work History

General Volunteer

Los Angeles Zoo And Botanical Gardens

Los Angeles, CA

08.2018 - 08.2020

Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Maintained clean personal appearance, modeled store's uniforms per company policy.
Provided information on animals and promotions to customers and created customer awareness, interest and sales.

Sales Associate Intern

Hot Topic

Burbank, CA

08.2017 - 05.2018

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

No Degree - Chemistry

Pasadena City College, Pasadena, CA

01.2020 - Current

High School Diploma -

John Burroughs High School, Burbank, CA

08.2016 - 05.2019

Skills

Exceptional customer service

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Timeline

Pasadena City College - No Degree, Chemistry

01.2020 - Current

General Volunteer - Los Angeles Zoo And Botanical Gardens