Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Jessica Wood

Centro, Incorporated
BEAVER DAM
20
years of professional experience

Dynamic professional with a strong work ethic and effective communication skills, currently at Centro, Incorporated. Proven ability in technical problem solving and workflow optimization, enhancing production efficiency. Recognized for detail-oriented analysis and resilience in high-stress situations, contributing to team success and achieving production targets consistently.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Assistant Machine Operator

4 Years 7 Months
Centro, Incorporated | 03.2022 - Current
  • Assisted machine setup, aligning materials and confirming correct settings before production runs.
  • Monitored equipment operation, reporting irregular sounds, jams, or quality concerns to lead operator.
  • Loaded raw materials and removed finished products to maintain continuous workflow.
  • Inspected output for defects, separating nonconforming pieces for rework or disposal.
  • Cleaned machine components and work area to support safe, organized production conditions.
  • Followed safety procedures and lockout-tagout guidelines while supporting equipment operation.
  • Adapted quickly to changing line needs, supporting team efficiency during high-volume work.
  • Ensured product quality through thorough visual inspections, identifying any defects or discrepancies before packaging.
  • Contributed to team success by cross-training on various machines, increasing versatility within the department.
  • Streamlined workflow processes by organizing workspace and tools for maximum efficiency during shift changes.
  • Upheld cleanliness standards in the workplace by performing routine housekeeping tasks, promoting a safe and organized work area.
  • Collaborated with team members to maintain a safe and efficient work environment, adhering to safety protocols and company policies.
  • Participated in ongoing training opportunities to expand knowledge base and improve overall job performance consistently.
  • Boosted teamwork among colleagues by actively assisting fellow operators when needed, fostering a collaborative environment focused on shared success.
  • Safeguarded equipment longevity with timely reporting of mechanical issues or concerns to the maintenance team for swift resolution.
  • Optimized resource utilization through accurate measuring and cutting of materials based on job specifications, minimizing waste generated during the process.
  • Aided supervisors in reducing waste materials by properly disposing of scrap material according to company guidelines.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Suggested specific ideas for process, productivity and safety improvements.

Shift Leader

2 Years 10 Months
SUBWAY®Restaurants | 06.2019 - 04.2022
  • Supervised shift operations, ensuring smooth service and consistent restaurant standards
  • Trained crew members on sandwich preparation, sanitation, and customer service procedures
  • Monitored food safety practices, temperature controls, and cleanliness throughout service
  • Resolved customer concerns quickly while maintaining professional, friendly interaction
  • Maintained inventory levels and restocked ingredients to support uninterrupted operations
  • Coordinated opening and closing tasks, including cash handling and station readiness
  • Enforced daily procedures, quality standards, and team accountability during busy periods
  • Supported management with scheduling, labor coverage, and workflow organization
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Assembly Line Worker

2 Years 4 Months
Enerpac | 08.2014 - 12.2016
  • Assembled hydraulic components using hand tools, torque equipment, and work instructions.
  • Interpreted blueprints, schematics, and specifications to complete precise product assembly.
  • Performed quality inspections to verify fit, function, and compliance with production standards.
  • Maintained safe, organized workstations while following plant safety and 5S procedures.
  • Trained new assembly workers on standard processes, equipment use, and quality expectations.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Identified assembly defects and collaborated with supervisors to resolve production issues.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Documented production data and output to enable tracking history and maintain accurate records.
  • Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.
  • Coordinated with quality control to ensure all assembled products met strict quality criteria.
  • Streamlined assembly line workflow, minimizing bottlenecks and maximizing output.
  • Enhanced safety on production floor by strictly adhering to all safety protocols and guidelines.
  • Maintained high-quality standards for all assembled products, ensuring zero defects before shipment.
  • Implemented suggestion box that led to several process improvements based on worker feedback.
  • Increased production efficiency by consistently meeting and exceeding daily assembly targets.
  • Supported continuous improvement initiatives by providing actionable feedback from assembly line perspective.
  • Played key role in successful launch of new product line by adapting quickly to new assembly procedures.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated various machines used in production processes.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.

Teacher's Assistant

6 Months
Pooh's Corner | 08.2013 - 02.2014
  • Supported lead teacher with lesson preparation, classroom activities, and child supervision.
  • Reinforced daily routines, behavior expectations, and age-appropriate social skills.
  • Prepared learning materials, supplies, and classroom setup for instructional activities.
  • Monitored children during indoor and outdoor play to maintain safe environment.
  • Supported lead teachers with daily classroom activities, circle time, and structured play.
  • Supervised children during indoor and outdoor activities to maintain safe, engaging environment.
  • Assisted with diapering, toileting, handwashing, and mealtime routines following center procedures.
  • Observed child behavior and communicated concerns to teachers to support developmental progress.
  • Maintained clean, organized classroom spaces and sanitized toys, tables, and shared equipment.
  • Reinforced age-appropriate expectations and guided children through transitions with consistent support.
  • Collaborated with staff to follow lesson plans, safety standards, and daily care routines.
  • Improved classroom management by maintaining a clean, organized, and safe learning environment.
  • Ensured student safety through vigilant supervision during indoor and outdoor playtimes.
  • Increased children''s literacy skills by engaging them in storytelling sessions and reading activities.
  • Promoted creativity among students using various art projects, music, dance, and imaginative play activities.
  • Fostered teamwork among students by facilitating group games and collaborative projects that encouraged cooperation and communication skills development.
  • Enhanced child development by implementing age-appropriate activities and lesson plans.
  • Reduced potential health risks to children by promptly addressing injuries or illnesses and notifying parents as needed.
  • Assisted in the planning and execution of events and field trips for diverse learning experiences.
  • Achieved a nurturing classroom atmosphere by consistently displaying patience, empathy, and understanding toward all children.
  • Contributed to increased parent satisfaction by effectively communicating with families about their child''s progress and any concerns.
  • Supported children''s emotional and social growth by fostering strong relationships, understanding individual needs, and promoting positive behavior.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Promoted learning and social development through structured and unstructured playtime.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Kept children between ages of newborn and 12 safe and secure with vigilant oversight.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Enforced rules and instructions to maintain discipline.
  • Assisted with school field trips and special events by collecting permission slips and payments.

Janitor

7 Months
ABM Janitorial Services | 01.2013 - 08.2013
  • Maintained restrooms, lobbies, and common areas to support consistent sanitation standards.
  • Monitored supply levels and restocked cleaning materials for uninterrupted daily operations.
  • Removed trash, recyclables, and debris while following site-specific disposal procedures.
  • Disinfected high-touch surfaces to reduce contamination risks across facility spaces.
  • Inspected work areas and resolved spills, stains, and maintenance issues promptly.
  • Followed safety protocols and proper chemical handling procedures during all cleaning tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Checked in and stocked inventory throughout facility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

General Laborer

9 Months
Specialty Cheese Co. Inc. | 08.2011 - 05.2012
  • Operated production equipment to support consistent cheese processing and packaging workflows.
  • Inspected product quality and removed damaged items to maintain food safety standards.
  • Sanitized work areas, tools, and equipment to uphold strict cleanliness requirements.
  • Loaded and moved materials efficiently to keep production lines supplied.
  • Assisted with packaging, labeling, and palletizing finished products for shipment.
  • Responded quickly to supervisor directions and adjusted tasks to meet changing line needs.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.

Dairy Milker

2 Years 11 Months
Schmittview Farms | 05.2008 - 04.2011
  • Monitored cows during milking for signs of discomfort, injury, or mastitis and reported concerns promptly.
  • Prepared milking equipment, verified suction settings, and checked lines for proper operation before each session.
  • Cleaned and sanitized milking systems, stalls, and holding areas to support herd health and milk quality.
  • Assisted with teat preparation and post-milking sanitation to reduce contamination and support udder health.
  • Reduced instances of mastitis in the herd through diligent observation and early detection of signs, ensuring prompt treatment.
  • Assisted in calving processes for safe deliveries, providing immediate care to newborn calves to ensure their wellbeing.
  • Contributed to team success by promptly identifying issues with milking equipment and coordinating repairs or replacements as necessary.
  • Enhanced worker safety by diligently maintaining equipment in proper working order and following standard operating procedures during all tasks.
  • Facilitated smooth transitions for new herd members, carefully integrating them into the milking routine to minimize stress and maintain a harmonious environment.
  • Safeguarded animal welfare through regular observation of cow behavior patterns, addressing any concerns that indicated potential problems or stressors.
  • Boosted cow comfort levels by regularly cleaning and sanitizing milking equipment, resulting in increased milk yield.
  • Milked up to 150 cows using milking machinery.
  • Followed livestock care routines, including sorting, moving, and securing animals safely through milking areas.
  • Recorded milk production observations and equipment issues to maintain accurate daily farm operations.
  • Enhanced overall milk production by consistently following proper milking procedures and maintaining a clean work environment.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Observed animals and notified supervisor of signs of illness.
  • Examined animals for signs of sickness and overall herd health.
  • Cleaned stalls, pens, and equipment using scraper tools for optimal health of holsteins.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Milked dairy cows using equipment while maintaining consistent hygiene and animal handling standards.

Housekeeper

4 Months
Best Western Hotel | 08.2008 - 12.2008
  • Cleaned guest rooms, bathrooms, and common areas to maintain consistent brand standards.
  • Replenished linens, toiletries, and room supplies for prompt guest readiness.
  • Inspected rooms for cleanliness, maintenance issues, and missing amenities before release.
  • Coordinated with front desk and maintenance to resolve guest requests efficiently.
  • Managed laundry sorting, washing, folding, and storage to support daily operations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Sandwich Artist

2 Months
SUBWAY®Restaurants | 06.2007 - 08.2007
  • Prepared custom sandwiches and salads while following portioning, recipe, and freshness standards.
  • Delivered fast, friendly customer service during high-volume rushes and special orders.
  • Maintained clean workstations, equipment, and dining areas to meet food safety standards.
  • Operated point-of-sale system, processed transactions, and balanced cash drawer accurately.
  • Restocked ingredients, bread, and supplies to support continuous service and reduce delays.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Executed sandwich artistry duties with very low occurrence of errors.

Cashier

4 Months
Patty Burger | 02.2007 - 06.2007
  • Processed cash, credit, and mobile payments accurately at register.
  • Balanced cash drawer and resolved discrepancies promptly.
  • Assisted guests with orders, pricing questions, and payment issues.
  • Maintained clean, organized checkout area for smooth service flow.
  • Verified orders before handoff to reduce transaction errors.
  • Supported peak rush periods by managing multiple transactions efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled cash with high accuracy and took care to check bills for fraud.

Inventory Specialist

5 Months
Walmart | 06.2006 - 11.2006
  • Executed cycle counts and reconciled inventory discrepancies using store inventory systems.
  • Monitored on-hand accuracy to support replenishment, ordering, and merchandise availability.
  • Investigated stock variances and corrected inventory records for precise product tracking.
  • Coordinated backroom organization, ensuring labeled locations and efficient merchandise retrieval.
  • Maintained inventory accuracy through cycle counts, stock reconciliation, and discrepancy resolution.
  • Monitored backroom stock levels using handheld scanners and inventory management systems.
  • Investigated inventory variances and corrected records to support replenishment accuracy.
  • Collaborated with sales floor and receiving teams to resolve on-hand inventory issues.
  • Used pallet jacks to move inventory.
  • Completed physical inventory counts each month.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Sorted and delivered materials to different work areas and staff.

Education

High School Diploma

Dodgeland | Juneau, WI | 06-2006
  • The Seippel Center for Music and the Arts Scholarship Recipient
  • FFA Member
  • Art Club Member

Skills

Resilience in high-stress situations
Technical problem solving
Efficient workplace organization
Strong work ethic
Effective communication
Cross-functional collaboration
Effective problem-solving strategies
Detail-oriented analysis
Flexible learning approach
Strategic problem resolution
Fundamental math proficiency
Workflow optimization
Production timeline management
Effective time management

Interests

Gardening
Horseback Riding
Outdoor Recreation
Enjoy hobbies that combine physical activity with outdoor exploration.
Hiking
Drawing and Painting
Interior Design
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Crafting and DIY Projects
Learning new cooking techniques and expanding my culinary skills.
Growing herbs
vegetables
or fruits in home gardens.
I enjoy cooking for friends and family gatherings.

Timeline

Assistant Machine Operator

Centro, Incorporated
03.2022 - CurrentRead More

Shift Leader

SUBWAY®Restaurants
06.2019 - 04.2022Read More

Assembly Line Worker

Enerpac
08.2014 - 12.2016Read More

Teacher's Assistant

Pooh's Corner
08.2013 - 02.2014Read More

Janitor

ABM Janitorial Services
01.2013 - 08.2013Read More

General Laborer

Specialty Cheese Co. Inc.
08.2011 - 05.2012Read More

Housekeeper

Best Western Hotel
08.2008 - 12.2008Read More

Dairy Milker

Schmittview Farms
05.2008 - 04.2011Read More

Sandwich Artist

SUBWAY®Restaurants
06.2007 - 08.2007Read More

Cashier

Patty Burger
02.2007 - 06.2007Read More

Inventory Specialist

Walmart
06.2006 - 11.2006Read More

Dodgeland

High School Diploma
Read More
Jessica Wood