Jessica Woods
Tinley Park,IL
Summary
Skilled in insurance follow-up procedures with hands-on experience managing accounts receivable, processing claims, and resolving discrepancies. Strong understanding of medical billing codes, compliance requirements, and appeal processes. Proven ability to improve payment turnaround time through persistent follow-up actions and effective communication with insurance companies. Committed to maintaining accuracy and timeliness in high-volume environments.
Overview
8
8
years of professional experience
Work History
Insurance Follow-Up Specialist
Superior Air-Ground Ambulance Service Inc.
Elmhurst, Illinois
06.2017 - Current
- Researched and resolved insurance discrepancies for assigned accounts.
- Initiated appeals for denied or underpaid claims per contract guidelines.
- Ensured accuracy and completeness of documentation prior to claim submission.
- Reviewed patient accounts, updating insurance information within the system.
- Responded promptly to inquiries regarding account status from staff and customers.
- Collaborated with departments to ensure accurate follow-up processes.
- Utilized multiple payer websites for detailed benefit eligibility information.
- Monitored daily payments from insurance companies and reconciled received amounts.
Education
Certificate - Medical Coding And Billing
Joliet Junior College/Career Step
01-2017
Psychology
University of Wisconsin, Eau Claire
Eau Claire, WIMedic
Army Reserve
Skills
- Insurance verification and claims management
- Prior authorizations and appeals
- Documentation accuracy and compliance
- Effective communication and problem solving
- Payment posting expertise
- ICD-10 coding proficiency
- Attention to detail in documentation
- HIPAA compliance knowledge
- Account resolution strategies
- Knowledge of commercial and government payers
- Medical terminology expertise
- Follow-up procedures and problem resolution
References
References available upon request.
Timeline
Insurance Follow-Up Specialist
Superior Air-Ground Ambulance Service Inc.
06.2017 - Current
Certificate - Medical Coding And Billing
Joliet Junior College/Career Step
Psychology
University of Wisconsin, Eau Claire
Medic
Army Reserve
Similar Profiles
Wallace McClainWallace McClain
Emergency Medical Technician at Superior Air-Ground Ambulance Service Inc.Emergency Medical Technician at Superior Air-Ground Ambulance Service Inc.
Michael VegaMichael Vega
EMT-Basic at Superior Air-Ground Ambulance Service Inc.EMT-Basic at Superior Air-Ground Ambulance Service Inc.
Lizett CastroLizett Castro
Emergency Medical Technician at Superior Air-Ground Ambulance Service Inc.Emergency Medical Technician at Superior Air-Ground Ambulance Service Inc.
Brian McGuffageBrian McGuffage
Journeyman Electrician at IBEW Local 134Journeyman Electrician at IBEW Local 134
Samuel GainesSamuel Gaines
Patient Care Specialist at Green Thumb Industries, LLCPatient Care Specialist at Green Thumb Industries, LLC