Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Woodward

Mesa,AZ

Summary

Dynamic and results-oriented professional with extensive experience in pet care and customer service, notably at Petco. Excelled in animal handling and client communication, fostering strong relationships leading to increased business referrals. Demonstrated adaptability and teamwork, ensuring high levels of customer satisfaction and pet welfare.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Pet Care Specialist

Petco
09.2023 - 10.2024

I worked as the petcare specialist, was trained in cashiering, animal maintenance, and opening the store.


  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Documented pet care activities, immunizations and treatments delivered.
  • Handled animals safely and remained calm in different situations.
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
  • Monitored animals for behavioral problems and signs of health issues.
  • Collaborated with veterinarians to address any health concerns or emergencies promptly.
  • Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.

Sales Associate

Tjmaxx
12.2022 - 09.2023

While working for Tjmaxx I was trained as a backroom sorter, and stocker, a front end cashier, jewelry handler, and fitting room attendant. I know how to run clothing, handle jewelry, and can run and process items from the back room.

  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Sequoia Secondary Charter School
Mesa Az
05.2023

Skills

  • Aquatic pet care
  • Animal handling expertise
  • Pet First Aid Knowledge
  • Client Communication
  • Waste disposal
  • Hygiene maintenance
  • Reptile care
  • Exotic animal experience
  • Leash training
  • Customer Service
  • Problem-Solving
  • Honest and Dependable
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Customer Communication

Timeline

Pet Care Specialist

Petco
09.2023 - 10.2024

Sales Associate

Tjmaxx
12.2022 - 09.2023

Sequoia Secondary Charter School
Jessica Woodward