Jessica Wright
Johnson Valley,US
Summary
Dynamic leader with a proven track record of driving team success through effective coaching and motivation, resulting in increased financial profitability, operational efficiency, and customer satisfaction. Strong ability to meet and exceed organizational objectives while cultivating a collaborative work environment establishes a foundation for high-performing teams. Exceptional interpersonal skills foster robust relationships with supervisory and support staff, ensuring seamless teamwork across all levels. Expertise in managing remote teams and adapting to the evolving demands of remote work consistently delivers outstanding results in diverse settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Care Manager
Sadie & Sage/Sage the Label
12.2021 - Current
- Direct operations, employing data-driven strategies for client satisfaction
- Coordinate with marketing for aligned messaging and support
- Utilize online tools for effective remote team leadership
- Remote
Live Event Design Artist
Cosmic California
10.2011 - 03.2020
- Produced engaging visual concepts, increasing event recognition
- Worked with artists to align visuals for performances
- Enhanced audience interaction through multisensory designs
- Innovated visual systems integrating art and tech
Wellness Coach for Musicians
Sage and Serenity
09.2007 - 03.2020
- Pioneered holistic wellness programs for touring musicians
- Integrated specialized treatments and mindfulness practices
- Implemented comprehensive wellness strategies for performers
- Achieved sustained improvements in physical endurance and mental focus during tours
Education
Bachelor's Degree - Psychology
California Institute of Integral Studies
San Francisco08.2024
Associate's Degree - Liberal Arts/Arts and Humanities
Copper Mountain Community College
Joshua Tree05.2023
Associate's Degree - Studio Arts
Copper Mountain Community College
Joshua Tree05.2023
Skills
- Ethical Practices
- Client Empowerment
- Delegation and supervision
- Team management
- Training and mentoring
- Customer relations
- Brand representation
- Staff mentoring
- Strong leadership
- Customer experience improvement
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Self motivation
- Interpersonal skills
- Hiring and training
- Creative concept development
- Visual storytelling
- Multimedia content creation
- Art direction experience
- Visual art creation
- Concept development
- Material selection
- Project design
- Creative design
- Proficient in Google Suite and Microsoft Office Suite
- Time management
- Computer skills
- Relationship building
- Task prioritization
- Professionalism
- Friendly, positive attitude
- Verbal communication
Certification
- Vinyasa Yoga Teacher Certification, Sep 2007 - Aug 2008, Yoga Tree
- Massage/Holistic Health, Nov 2002 - Jan 2004, Baltimore School of Massage
Timeline
Customer Care Manager
Sadie & Sage/Sage the Label
12.2021 - Current
Live Event Design Artist
Cosmic California
10.2011 - 03.2020
Wellness Coach for Musicians
Sage and Serenity
09.2007 - 03.2020
Associate's Degree - Liberal Arts/Arts and Humanities
Copper Mountain Community College
Associate's Degree - Studio Arts
Copper Mountain Community College
Bachelor's Degree - Psychology
California Institute of Integral Studies