Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Youngblood

Rockwood

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Sales/Production Associate

Dollar Tree
01.2025 - Current
  • Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Build relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.

Sales/Production Associate

Goodwill
07.2024 - 10.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Customer Service Representative

Dominos Pizza Inc.
05.2022 - 06.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Rockwood High School
Rockwood, TN
05-2023

Skills

  • Efficient multitasking
  • Complex Problem-solving
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration

Timeline

Sales/Production Associate

Dollar Tree
01.2025 - Current

Sales/Production Associate

Goodwill
07.2024 - 10.2024

Customer Service Representative

Dominos Pizza Inc.
05.2022 - 06.2023

High School Diploma -

Rockwood High School

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Jessica Youngblood