Overview
Work History
Education
Skills
Timeline
Generic

JESSICA ZAPATA

Orlando,Fl

Overview

6
6
years of professional experience

Work History

Onboard Lead Train Attendant

Brightline
Orlando, FL
02.2024 - Current
  • Facilitated smooth boarding procedures by guiding passengers to their assigned seats in an organized manner.
  • Fostered a positive atmosphere onboard by engaging with passengers in a friendly and approachable manner.
  • Enhanced customer satisfaction by providing exceptional service and attending to passengers'' needs promptly.
  • Ensured safety of passengers by conducting regular train car inspections and reporting any issues or concerns.

Server

Bravo supermarkets
Orlando, FL, USA
12.2023 - Current
  • In deli department we serve food to the customer in a fast environment, we also serve drinks and shakes

Sales / Baker

Bravo supermarkets
Orlando, FL, USA
12.2023 - 02.2024
  • I have been working in the bakery department at Bravo supermarkets
  • I make, bake and sell different desserts and food

Mystery shopper

Labormax staffing
Orlando, FL, USA
09.2021 - 12.2023
  • My role as a mystery shopper was making a test to many stores and try to buy items like alcohol, tobacco or lotto and see if the stores are following the rules asking ID to people when buy those items

Server

Kosher Eatery
Kissimmee, FL, USA
01.2023 - 03.2023
  • My position as server was taking orders from the customers, answer questions about the menu and food allergies
  • Take the order and charge in the system and then serve the food to the customers

Funeral Home Worker

Labormax staffing
Orlando, FL, USA
09.2021 - 01.2022
  • I worked in the crematory area and my role was making sure all the documents were right for each person before the crematory process

Merchandiser

SAS retail Services
Richmond, USA
04.2019 - 07.2021
  • As a merchandiser I learned to read planograms, I did resets and renew projects at the supermarket
  • Maintained product rotation by checking expiry dates or damage
  • Used hand trucks and pallet jacks for maneuvering products throughout store
  • Created effective visual merchandising strategies to increase customer engagement and maximize sales
  • Developed visual merchandising strategies to optimize product displays and increase sales

Education

Flight Attendant -

CEFA Los Condores
Valencia
03.2018

High School Diploma -

El santuario
Valencia
07.2015

Skills

  • Sales expertise
  • Attention to detail
  • Multitasking
  • Customer service

Timeline

Onboard Lead Train Attendant

Brightline
02.2024 - Current

Server

Bravo supermarkets
12.2023 - Current

Sales / Baker

Bravo supermarkets
12.2023 - 02.2024

Server

Kosher Eatery
01.2023 - 03.2023

Mystery shopper

Labormax staffing
09.2021 - 12.2023

Funeral Home Worker

Labormax staffing
09.2021 - 01.2022

Merchandiser

SAS retail Services
04.2019 - 07.2021

Flight Attendant -

CEFA Los Condores

High School Diploma -

El santuario
JESSICA ZAPATA