JESSICA ZAPATA
Orlando,Fl
Overview
6
6
years of professional experience
Work History
Onboard Lead Train Attendant
Brightline
Orlando, FL
02.2024 - Current
- Facilitated smooth boarding procedures by guiding passengers to their assigned seats in an organized manner.
- Fostered a positive atmosphere onboard by engaging with passengers in a friendly and approachable manner.
- Enhanced customer satisfaction by providing exceptional service and attending to passengers'' needs promptly.
- Ensured safety of passengers by conducting regular train car inspections and reporting any issues or concerns.
Server
Bravo supermarkets
Orlando, FL, USA
12.2023 - Current
- In deli department we serve food to the customer in a fast environment, we also serve drinks and shakes
Sales / Baker
Bravo supermarkets
Orlando, FL, USA
12.2023 - 02.2024
- I have been working in the bakery department at Bravo supermarkets
- I make, bake and sell different desserts and food
Mystery shopper
Labormax staffing
Orlando, FL, USA
09.2021 - 12.2023
- My role as a mystery shopper was making a test to many stores and try to buy items like alcohol, tobacco or lotto and see if the stores are following the rules asking ID to people when buy those items
Server
Kosher Eatery
Kissimmee, FL, USA
01.2023 - 03.2023
- My position as server was taking orders from the customers, answer questions about the menu and food allergies
- Take the order and charge in the system and then serve the food to the customers
Funeral Home Worker
Labormax staffing
Orlando, FL, USA
09.2021 - 01.2022
- I worked in the crematory area and my role was making sure all the documents were right for each person before the crematory process
Merchandiser
SAS retail Services
Richmond, USA
04.2019 - 07.2021
- As a merchandiser I learned to read planograms, I did resets and renew projects at the supermarket
- Maintained product rotation by checking expiry dates or damage
- Used hand trucks and pallet jacks for maneuvering products throughout store
- Created effective visual merchandising strategies to increase customer engagement and maximize sales
- Developed visual merchandising strategies to optimize product displays and increase sales
Education
Flight Attendant -
CEFA Los Condores
Valencia03.2018
High School Diploma -
El santuario
Valencia07.2015
Skills
- Sales expertise
- Attention to detail
- Multitasking
- Customer service
Timeline
Onboard Lead Train Attendant
Brightline
02.2024 - Current
Server
Bravo supermarkets
12.2023 - Current
Sales / Baker
Bravo supermarkets
12.2023 - 02.2024
Server
Kosher Eatery
01.2023 - 03.2023
Mystery shopper
Labormax staffing
09.2021 - 12.2023
Funeral Home Worker
Labormax staffing
09.2021 - 01.2022
Merchandiser
SAS retail Services
04.2019 - 07.2021
Flight Attendant -
CEFA Los Condores
High School Diploma -
El santuario