Jessica Zaragoza

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Adhered to professional house cleaning checklist.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Emptied trashcans and transported waste to collection areas.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Assisted fellow house cleaners when needed during busy periods or staff shortages.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Delivered quality customer service to address urgent needs and cleaning requests.

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• Followed all relevant traffic laws and safety regulations.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Delivered goods and products to customer on time and in excellent condition.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.

Enhanced operational efficiency through strategic process optimization.

Handled administrative tasks with precision.

Executed comprehensive remodeling projects.

• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Supported kitchen staff training and development, leading to increased productivity and efficiency.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Collaborated with management team to develop new menu items.