Jessica Zavala
Perris,CA
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Optum Primary Care
Hemet, CA
06.2023 - 02.2025
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Positioned patients properly during examination or treatment for comfort and safety.
- Measured vital signs and took medical histories to prepare patients for examination.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Changed dressings on wounds to prevent infection and check for healing.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
- Scheduled appointments for patients via phone and in person.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Medical Assistant
Inland Urgent Care
Temecula, CA
10.2021 - 06.2023
- Collected samples from patients for laboratory testing purposes.
- Administered medications under physician's supervision.
- Incorporated outside records into charts and EHR.
- Positioned patients properly during examination or treatment for comfort and safety.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patient examinations.
- Responded to patient callbacks and phone-in prescription refill requests.
- Changed dressings on wounds to prevent infection and check for healing.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Managed workers' compensation cases efficiently.
- Assisted in managing front office operations, ensuring smooth patient check-ins and efficient scheduling.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Sterilized medical instruments using autoclave to ensure patient safety.
Warehouse Worker
K&N Engineering, Inc
Riverside, CA
08.2018 - 03.2020
- Inspected damaged goods prior to disposal or return to vendor.
- Assisted in packaging and labeling of products for shipment.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used scanners to track parcel information, condition or receipt.
- Manufactured car filters with precision and adherence to quality standards.
- Assembled car filters, maintaining strict quality control throughout the process.
Education
High School Diploma -
Rancho Cerde High School
Moreno Valley, CA05-2016
Skills
- Medical office administration
- Patient-focused care
- Phlebotomy
- Intake control
- Check-in coordination
- Lab equipment calibration
- Patient flow management
- Insurance verification
- Prescription refills
- First aid
- CPR
- Medical terminology
- EKG administration
- Quick problem solver
- Vital signs monitoring
- Immunization administration
- Direct patient care
Languages
Spanish
Professional
English
Professional
Timeline
Medical Assistant
Optum Primary Care
06.2023 - 02.2025
Medical Assistant
Inland Urgent Care
10.2021 - 06.2023
Warehouse Worker
K&N Engineering, Inc
08.2018 - 03.2020
High School Diploma -
Rancho Cerde High School
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