Work Preference
Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic
Open To Work

JESSICA ANN AKUI

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

Remote

Summary

Dynamic professional with extensive experience in customer service and project coordination. Proven ability to streamline operations and resolve issues, resulting in high customer satisfaction. Technical expertise and collaborative strengths drive organizational success.

Overview

21
21
years of professional experience

Work History

PART TIME COURIER

FedEx Express
10.2025 - 01.2026
  • Coordinated with dispatch to manage routes for timely pickups.
  • Performed daily vehicle safety inspections to ensure DOT compliance.
  • Resolved pickup issues while maintaining professional communication.

Patient Care Coordinator

Complete Dermatology
Mililani Town, Hawaii
05.2025 - 10.2025
  • Optimized insurance verification and billing processes to enhance service efficiency.
  • Collaborated with insurance providers to verify coverage and process claims, ensuring timely patient access to care.
  • Maintained accurate patient care records in electronic health systems to support quality patient management.
  • Scheduled and coordinated appointments and follow-up visits with high efficiency.
  • Executed administrative tasks, including filing and appointment scheduling, to streamline office operations.
  • Completed patient registration in compliance with provider facility and legal standards.
  • Secured informed consent and payment details for integration into the system.
  • Meticulously verified documentation to prevent critical errors in care delivery.

PROJECT MANAGER

Aloha Stone Creations
10.2024 - 02.2025
  • Led project planning and coordination for residential and commercial stone installations, ensuring alignment with client specifications and timelines.
  • Managed budgets and schedules while coordinating with vendors to ensure on-time delivery of installations.
  • Developed detailed layouts using Moraware Software, enhancing project clarity and client satisfaction.

SWING COURIER

FedEx Express
10.2021 - 03.2024
  • Managed rotating delivery routes while maintaining a 98%+ on-time rate.
  • Resolved delivery issues while maintaining professional communication, enhancing customer satisfaction.
  • Ensured DOT compliance through daily vehicle safety inspections to maintain operational readiness.

ADMINISTRATIVE ASSISTANT

Performance Radiator
01.2020 - 03.2020
  • Addressed customer inquiries and facilitated returns to enhance customer satisfaction.
  • Coordinated order entry, inventory updates, and shipping logistics to ensure timely fulfillment.
  • Performed daily financial reconciliation and accurately entered data in DOS system to maintain financial integrity.

FRONT-END SUPERVISOR (SEASONAL)

Kmart
08.2007 - 12.2007
  • Supervised cashiers, ensuring resolution of escalated customer service issues to enhance customer satisfaction.
  • Managed clerical staff and coordinated shift scheduling to optimize workforce efficiency.
  • Verified sales reports and cash handling logs, ensuring accuracy to maintain financial integrity.

ASSISTANT MANAGER

Sbarros
05.2005 - 06.2007
  • Directed daily restaurant operations to ensure smooth service and enhance team efficiency.
  • Conducted hiring and training to build a skilled workforce and managed payroll input for accurate compensation.
  • Managed cash deposits and prepared financial reports to maintain fiscal accuracy and accountability.

Education

High School Diploma -

AIEA HIGH SCHOOL
‘Aiea, HI
01-2010

Some College (No Degree) - Technology: Networking & Programming

DeVry Tech University
ONLINE
05-2026

Skills

  • Customer relations and communication
  • Data entry
  • Technical support
  • Problem solving
  • Project coordination
  • Team collaboration
  • Concept sketching

Hobbies and Interests

  • Hand Drawing & Concept Sketching - Enhancing creativity through traditional art techniques
  • Computer Optimization & Troubleshooting - Passionate about improving system performance and resolving technical issues

Timeline

PART TIME COURIER

FedEx Express
10.2025 - 01.2026

Patient Care Coordinator

Complete Dermatology
05.2025 - 10.2025

PROJECT MANAGER

Aloha Stone Creations
10.2024 - 02.2025

SWING COURIER

FedEx Express
10.2021 - 03.2024

ADMINISTRATIVE ASSISTANT

Performance Radiator
01.2020 - 03.2020

FRONT-END SUPERVISOR (SEASONAL)

Kmart
08.2007 - 12.2007

ASSISTANT MANAGER

Sbarros
05.2005 - 06.2007

High School Diploma -

AIEA HIGH SCHOOL

Some College (No Degree) - Technology: Networking & Programming

DeVry Tech University
JESSICA ANN AKUI