Summary
Work History
Education
Skills
Timeline
Overview
Generic
Jessica Brown

Jessica Brown

Las Vegas,NV

Summary

Diligent Cage Cashier /Vault Operator who is adept at processing large cash transaction for guests and exchanging tickets and chips for cash. With over 5 years of bookkeeping and accounting strategies and knowledge and ability to multitask. Enthusiastic individual with a decade's experience in cash handling, proven communication skills and ethics with the ability to provide exceptional customer service.

Work History

Tommy Armour III

Tommy Armour III
Las Vegas, NV
04.2018 - Current
  • Oversee general operations of home, ensuring things run smoothly and timely with high level of customer service over 2 years.
  • Proven ability to be trustworthy, efficient, responsible, organized, and meet all deadlines.
  • Picked up and dropped off clients at airport.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Monitored household expenditures and budgeted for groceries and household utility payments.
  • Displayed absolute discretion at handling confidential information.
  • Arranged domestic and international travel plans and itineraries.
  • Organized clients' homes prior to arrival home and performed house-sitting duties.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Sourced and ordered office equipment and supplies.
  • Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Housekeeper

Self-employed
Las Vegas, NV
04.2018 - Current
  • Organized and tidy up houses, perform household chores, manage budgets, and provide childcare.
  • Appointed by families to perform various housekeeping tasks in private home settings and perform basic garden maintenance and take care of pets.
  • Managed 3 employees, overseeing hiring, training, and professional growth of employees.
  • Categorized laundry received by clients based on fabric type.

Casino Cage Cashier

Affinity Gaming
Jean, NV
08.2021 - 04.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Handled money, ticket and chips exchanges for customers.
  • Audited money drawers and hand or machine-counted large cash values.
  • Maintained friendly and professional customer interactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Office Manager/Sales

Drive & Go Vegas Cars
Las Vegas, NV
02.2021 - 05.2021
  • Take car payments from customers.
  • Answer phones and assist clients and prospects.
  • Make phone calls and schedule appointments.
  • File and organize paperwork.
  • Sold vehicles and increased sales by 10%
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities

Death Certificate Clerk

Desert Memorial Cremation and Burial
Las Vegas, NV
04.2017 - 01.2018
  • Completed 100% all items on death certificate such as personal information of deceased.
  • Organized and filed all personal client information to generate consulate documentation.
  • Assisted and Managed over 25 customer with families who lost their loved ones.
  • Obtained cause of family death for certificates from medical physician or coroner.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Front Desk Concierge

First Service Residential
Las Vegas, NV
03.2016 - 01.2017
  • Assisted HOA and Leasing with administrative duties.
  • Assisted security daily.
  • Made restaurant, limo, cab and entertainment reservations as requested.
  • Oversaw fast-paced front desk operations at busy First Servicer Residential facility with as many as 50 nightly guests.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Delivered above-and-beyond service to residents and guests, and established trust.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.

Head Cashier

Lowe' Home Improvement
Wichita, KS
08.2013 - 08.2015
  • Resolved employee and customer conflicts and complaints.
  • Evaluated employees and communicated inquiries with management.
  • Improved checks and balances.
  • Managed and scheduled lunch and breaks for up to 32 cashiers.
  • Assisted all customers with excellent customer service.

Education

High School Diploma -

Rose Hill High School
Rose Hill, KS
05.2001

Skills

  • Front office operations
  • Currency counting
  • Voucher and chips cashing
  • Cash Handling
  • Customer Relationship Management
  • Dependable and Responsible
  • Problem-Solving
  • Interpersonal Communication
  • Data Entry
  • Currency transaction management
  • Guest Errands
  • Package Shipping
  • Golf Courses and Tee Times
  • Exotic Service Request Handling
  • Nightlife Recommendations
  • Travel Arrangement Coordination

Timeline

Casino Cage Cashier

Affinity Gaming
08.2021 - 04.2023

Office Manager/Sales

Drive & Go Vegas Cars
02.2021 - 05.2021

Tommy Armour III

Tommy Armour III
04.2018 - Current

Housekeeper

Self-employed
04.2018 - Current

Death Certificate Clerk

Desert Memorial Cremation and Burial
04.2017 - 01.2018

Front Desk Concierge

First Service Residential
03.2016 - 01.2017

Head Cashier

Lowe' Home Improvement
08.2013 - 08.2015

High School Diploma -

Rose Hill High School

Overview

10
10
years of professional experience
Jessica Brown