Diligent Cage Cashier /Vault Operator who is adept at processing large cash transaction for guests and exchanging tickets and chips for cash. With over 5 years of bookkeeping and accounting strategies and knowledge and ability to multitask. Enthusiastic individual with a decade's experience in cash handling, proven communication skills and ethics with the ability to provide exceptional customer service.
Work History
Tommy Armour III
Tommy Armour III
Las Vegas, NV
04.2018 - Current
Oversee general operations of home, ensuring things run smoothly and timely with high level of customer service over 2 years.
Proven ability to be trustworthy, efficient, responsible, organized, and meet all deadlines.
Picked up and dropped off clients at airport.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Utilized personal and professional networks to identify, acquire and manage new clients.
Monitored household expenditures and budgeted for groceries and household utility payments.
Displayed absolute discretion at handling confidential information.
Arranged domestic and international travel plans and itineraries.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Kept detailed track of household and maintenance inventory and schedules.
Sourced and ordered office equipment and supplies.
Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Housekeeper
Self-employed
Las Vegas, NV
04.2018 - Current
Organized and tidy up houses, perform household chores, manage budgets, and provide childcare.
Appointed by families to perform various housekeeping tasks in private home settings and perform basic garden maintenance and take care of pets.
Managed 3 employees, overseeing hiring, training, and professional growth of employees.
Categorized laundry received by clients based on fabric type.
Casino Cage Cashier
Affinity Gaming
Jean, NV
08.2021 - 04.2023
Quickly and accurately counted drawers at start and end of each shift.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Counted cash and casino chips to accurately reconcile transaction reports.
Handled money, ticket and chips exchanges for customers.
Audited money drawers and hand or machine-counted large cash values.
Maintained friendly and professional customer interactions.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Office Manager/Sales
Drive & Go Vegas Cars
Las Vegas, NV
02.2021 - 05.2021
Take car payments from customers.
Answer phones and assist clients and prospects.
Make phone calls and schedule appointments.
File and organize paperwork.
Sold vehicles and increased sales by 10%
Established workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Death Certificate Clerk
Desert Memorial Cremation and Burial
Las Vegas, NV
04.2017 - 01.2018
Completed 100% all items on death certificate such as personal information of deceased.
Organized and filed all personal client information to generate consulate documentation.
Assisted and Managed over 25 customer with families who lost their loved ones.
Obtained cause of family death for certificates from medical physician or coroner.
Maintained ongoing communication with relevant departments to confirm accurate data delivery.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Front Desk Concierge
First Service Residential
Las Vegas, NV
03.2016 - 01.2017
Assisted HOA and Leasing with administrative duties.
Assisted security daily.
Made restaurant, limo, cab and entertainment reservations as requested.
Oversaw fast-paced front desk operations at busy First Servicer Residential facility with as many as 50 nightly guests.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Delivered above-and-beyond service to residents and guests, and established trust.
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Head Cashier
Lowe' Home Improvement
Wichita, KS
08.2013 - 08.2015
Resolved employee and customer conflicts and complaints.
Evaluated employees and communicated inquiries with management.
Improved checks and balances.
Managed and scheduled lunch and breaks for up to 32 cashiers.
Assisted all customers with excellent customer service.