Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Dasher

Panama City,FL

Summary

I'm a hard worker who is always on time, and rarely, if ever misses a day of work. I'm eager to learn new skills, and am a quick study. I can perform a multitude of office tasks, and work fast, and hard for my company. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

Winn Dixie Pharmacy
05.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Pharmacy Technician

CVS Pharmacy
08.2021 - 05.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Shift Supervisor

CVS Pharmacy
07.2020 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Front Office Trainer

Bikini Beach Resort
01.2012 - 04.2020
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with a variety of general public customers to understand needs and provide excellent service.
  • , internal audits and front office duties. Train new hires in policies, and procedures.

Floor Supervisor

Sallie Mae
01.2003 - 12.2010
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Trained team members in successful strategies to meet operational and sales targets.

Education

High School Diploma -

A.D Harris High School
Panama City, FL

Skills

  • Front office operations
  • Front desk management
  • Office systems management
  • Office supplies inventory management
  • Office support (phones, faxing, filing)
  • Office work
  • Office procedures understanding
  • Understanding of office operations
  • Front-end supervision
  • Loan officer
  • Officer training
  • Loan officer training
  • Front desk operations
  • Security officer development
  • General office functions
  • Trainer Feedback
  • Cash Register Operation
  • Dispensing Medications
  • Learning Strategies
  • HIPAA
  • Quality Assurance and Control
  • Resolving Complaints
  • Resolving Customer Issues
  • Insurance Claim Processing Software
  • Preparing Bubble Packs
  • Drug Delivery Mechanisms
  • Judgment and Decision-Making
  • Manual and Automated Medication Dispensing
  • Medicines
  • Reading Comprehension
  • Point-of-Sale (POS) Software
  • Safety Protocols and Risk Management
  • Organization and Prioritization
  • Prescription Processing Software
  • Stocking Shelves
  • Labeling Prescriptions
  • Medicare and Medicaid Processes
  • Secure Storage of Medications
  • Time Management
  • Equipment Cleaning and Maintenance
  • Patient Education
  • Answering Customer Questions
  • Prescription Refill Fulfillment
  • Social Perceptiveness
  • Restock Shelves
  • Team Collaboration
  • Prescription Pricing
  • Supporting Pharmacy Operations
  • Assisting Pharmacists
  • Patient Confidentiality
  • Receiving Incoming Supplies
  • Profile Updating
  • Safe Chemical Handling
  • Problem-Solving Skills
  • Dosage Calculation
  • FDA and HIPAA Compliance
  • Complex Problem-Solving

Timeline

Pharmacy Technician

Winn Dixie Pharmacy
05.2022 - Current

Pharmacy Technician

CVS Pharmacy
08.2021 - 05.2022

Shift Supervisor

CVS Pharmacy
07.2020 - 05.2022

Front Office Trainer

Bikini Beach Resort
01.2012 - 04.2020

Floor Supervisor

Sallie Mae
01.2003 - 12.2010

High School Diploma -

A.D Harris High School

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Matthew Dasher