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Rawan Aladhami
Columbus
Summary
Detail-oriented healthcare and administrative professional with experience in dental assisting, patient coordination, financial processing, pharmacy operations, and team support. Proven ability to maintain accuracy, support efficient workflows, and contribute effectively in fast-paced environments.
Overview
3
3
Certification
Work History
Pharmacy Technician Trainee
Polaris Pharmacy RX
Columbus, OH
08.2025 - Current
- Supported pharmacy workflow by assisting with prescription processing and fulfillment tasks
- Processed prescription orders using FrameworkLTC.
- “Assisted with verifying patient insurance information during prescription processing
- Operated Dosis and TCGH machines as well as hand packing to ensure efficient production processes.
- Organized and stored prescriptions in designated packages for various residences.
Dental Assistant, Patient & Financial Coordinator
Norton Family Dental
Columbus, OH
06.2025 - Current
- Facilitated chairside procedures, ensuring patient comfort and readiness for treatments.
- Executed preparation and sterilization of dental instruments in strict compliance with infection control protocols.
- Oversaw patient record management utilizing Dentrix software to ensure accuracy and confidentiality.
- Instructed patients on post-operative care protocols and optimal oral hygiene practices.
- Validated Medicaid, Medicare, and PPO insurance coverage through platforms including Delta Dental, Ohio Department of Medicaid, and Dental Quest.
Front Office Coordinator
Scioto Orthodontics
Columbus, OH
03.2025 - 07.2025
- Assisted in managing patient records using Cloud9 systems for accuracy and efficiency.
- Supported front office operations by greeting patients and scheduling patients
- Processed insurance claims, verifying coverage details to facilitate timely reimbursement for orthodontic services.
- Implemented appointment reminder system, reducing no-show rates and enhancing patient engagement.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
Shift Leader
Crumbles Cookies
Columbus, OH
07.2024 - 03.2025
- Assisted in daily operations, ensuring efficient workflow and timely completion of tasks.
- Supported inventory management by tracking stock levels and assisting with restocking supplies.
- Coordinated schedules for team members to optimize productivity during peak hours.
- Maintained cleanliness and organization of work areas, ensuring compliance with health standards.
Education
Bachelor of Science - Health Sciences
The Ohio State University
Columbus, OH05.2028
Skills
Patient Scheduling & Coordination
Insurance Verification
Treatment Plan Presentation
Payment Processing & Financial Coordination
Cash Handling & End-of-Day Reconciliation
Front Office Operations
Dental Assisting Support
DOSIS and TCGRX training
Dental softwares Dentrix, Cloud9, OrthoSesame
Pharmacy software FrameworkLTC
Microsoft Office (Word, Excel, Outlook)
Languages
Arabic – Fluent
English – Fluent
Certification
- Basic life support (BLS)
- Radiology Certifications
- Pharmacy technician trainee
Timeline
Pharmacy Technician Trainee
Polaris Pharmacy RX
08.2025 - Current
Dental Assistant, Patient & Financial Coordinator
Norton Family Dental
06.2025 - Current
Front Office Coordinator
Scioto Orthodontics
03.2025 - 07.2025
Shift Leader
Crumbles Cookies
07.2024 - 03.2025
Bachelor of Science - Health Sciences
The Ohio State University