JESSICA BUSIC
Lancaster
Summary
Organized administrative professional with extensive experience in office support roles. Proven ability to manage office operations, streamline processes, and assist teams in achieving their goals. Team-oriented with strong commitment to delivering results and adapting to evolving needs, showcasing expertise in communication and time management.
Overview
16
16
years of professional experience
Work History
Office Technician / Executive Administrative Support
California Department of Insurance
Valencia, CA
12.2018 - Current
- Serve as primary administrative support at the front desk—welcoming visitors, answering phones, and directing inquiries.
- Coordinate maintenance and technology requests to ensure minimal disruption to office functions.
- Maintain accurate and up-to-date records for visitors, vehicles, and incoming/outgoing mail.
- Assist investigators with case research, document preparation, spreadsheet tracking, and file organization.
- Manage ordering and inventory of office supplies, process deliveries, and resolve order discrepancies.
- Oversee vehicle documentation and reporting, including mileage logs and invoice tracking.
- Process all postal and interoffice mail, including FedEx, UPS, and USPS.
- Support detectives and supervisors with correspondence, reports, and administrative projects as needed.
- Enforcement Branch, Investigation Division
Office Technician
California Correctional Health Care Services – CA State Prison
Lancaster, CA
01.2018 - 12.2018
- Scheduled and tracked dental appointments using electronic health record systems.
- Managed emergency referrals and maintained compliance logs.
- Entered and maintained accurate patient data and appointment schedules.
Administrative Clerk
Burkey, Cox, Evans & Bradford Accountancy Corp
Palmdale, CA
02.2010 - 12.2017
- Handled sensitive client tax documentation and processed electronic filings.
- Prepared Excel reports and maintained client databases across multiple platforms.
- Scheduled and supported CPA appointments and document intake.
Education
High School Diploma -
S.C.I.E.S
Lancaster, CASkills
- Managing Office Calendars & Fleet Coordination
- Effective Communication with Teams & Leadership
- Maintaining Confidential and Sensitive Information
- Planning and Organizing Meetings, Events & Schedules
- Purchasing and Inventory Oversight
- Mail and Vehicle Coordination
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Dependable, Professional, and Resourceful
- Multitasking with Calmness and Efficiency
Timeline
Office Technician / Executive Administrative Support
California Department of Insurance
12.2018 - Current
Office Technician
California Correctional Health Care Services – CA State Prison
01.2018 - 12.2018
Administrative Clerk
Burkey, Cox, Evans & Bradford Accountancy Corp
02.2010 - 12.2017
High School Diploma -
S.C.I.E.S