Jessica C. Columbia
Savannah,GA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Experienced in leading and supervising operational and sales teams. Results-driven entrepreneur bringing 20+ years of experience in restaurant operations. Background in boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.
Overview
26
26
years of professional experience
Work History
Operations Manager
Kessler Collection
Orlando, FL
10.2023 - Current
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Conducted market analysis for informed decision-making and resource allocation.
- Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
Owner/Operator
Meraki Renovations and Design
Savannah, GA
03.2020 - 10.2023
- Trained staff in customer interaction best practices to improve service delivery.
- Fostered collaboration among team members for improved operational efficiency.
- Identified market trends by conducting regular competitor analysis.
- Led strategic planning meetings to align team objectives with organizational goals.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Owner/Operator
Larry’s Restaurant
Savannah, GA
06.1999 - 09.2021
- Fostered collaboration among team members for improved operational efficiency.
- Implemented cost-control measures for increased profitability.
- Trained staff in customer interaction best practices to improve service delivery.
- Led strategic planning meetings to align team objectives with organizational goals.
- Managed day-to-day business operations.
Education
Bachelor of Science - Radiologic Sciences
Armstrong Atlantic State University
Savannah, GASkills
- Quality Control Analysis
- Spreadsheet Data Tracking
- Critical Thinking Proficiency
- Quality Assurance and Control
- New Staff Training
- Employee Motivation and Performance
- Annual Planning
- Executive Leadership
- Vendor Negotiations
- Finance and Accounting Operations
- Marketing Tactics
- Sales Growth
Timeline
Operations Manager
Kessler Collection
10.2023 - Current
Owner/Operator
Meraki Renovations and Design
03.2020 - 10.2023
Owner/Operator
Larry’s Restaurant
06.1999 - 09.2021
Bachelor of Science - Radiologic Sciences
Armstrong Atlantic State University