Jessica C. Moore
Reno,NV
Summary
Experienced medical social worker with nearly 10 years service in a Level II trauma center, providing patient advocacy, crisis intervention, and resource coordination for diverse populations. Skilled in collaborating with multidisciplinary teams on mental health and substance use treatment planning, protective services interventions, care conferences, palliative care and hospice discussions, and patient placement. Passionate about bridging gaps in care for patients with neurocognitive disorders and supporting families through comprehensive, wraparound services. Seeking to apply a strong background in healthcare advocacy, communication, and interdisciplinary collaboration to PA training and future practice in urban, rural, and underserved communities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Room Social Worker
Renown Regional Medical Center
Reno, NV
07.2016 - Current
- Conduct psychosocial assessments with patients and their families to determine safe discharge plan and level care need
- Crisis intervention experience with families dealing with traumatic events and deaths
- Collaboration with medical examiner and law enforcement for medical feedback and next of kin cooperation
- Respond to all level traumas, cardiac arrest patients from the community, STEMI and acute stroke patients; Properly identify these patients and contact next of kin searches
- Participate in care conferences with interdisciplinary teams, patients and families
- Conduct do not resuscitate and advance directive conversations
- Provide mental health and substance abuse intervention and community resources
- Report elder/adult protective services cases
- Intervening in domestic violence and sex trafficking situations
- Reporting child protective services cases for non-accidental traumas, mental health crisis and drug ingestions
- Facilitate palliative and hospice conversations
- Find placement for elderly or physically disabled individuals in skilled nursing, memory care assisted livings or group homes
- Work with physical therapy, occupation therapy and speech therapy to place patients for skilled nursing, acute rehabilitation and long term acute care (LTAC) facilities
- Working with memory care and assisted living facilities for safe discharge plans
- Coordinate care with home health agencies
- Assist physicians in orderings medical equipment such as oxygen, wheelchairs and hospital beds
- Coordinate with surgeons and wound care team on ordering wound vacs and follow-up care
- Coordinate outpatient IV antibiotic ordering and appointments
- Work with inpatient pharmacists to ensure medications are ordered for boarding patients and placement protocols
- Work with hospital psychiatry team, patients and families for medication adjustments, behavioral modifications and placement assistance for Alzheimer and dementia patients with behaviors
- Coordinate with emergency medical personnel for background on patients, environment and discharge planning needs
Medical Social worker
NW Specialty Northern Nevada Medical Center
Sparks, NV
03.2019 - 03.2022
- Conduct in-depth psychosocial assessments on patients with neurocognitive disorders including but not limited to Alzheimer's, dementia and Parkinson’s disease.
- Create safe discharge plan for patients and their including their medical needs as well as their behavioral needs
- Work with nursing staff and psychiatric for treatment plans during their course of care
- Work with area providers for palliative, hospice and home health providers for additional discharge support
- Communicate care recommendations to facilities for returning patients
- Work with resource coordinator in finding solutions to client’s barriers.
Paid Social Work Intern
Veterans Administration
Reno, NV
09.2015 - 05.2016
- Conduct mental health assessments on veterans with substance abuse and mental health disorders
- Participate in psychotherapy with supervision using evidence based practices and motivational interviewing skills
- Coordinate with interdisciplinary teams on veterans wrap around care and community follow up
- Assist in conducting psychotherapy groups including, DBT/CBT and harm reduction interventions
Client Advocate/Case Manager
Step 2 Inc.
Reno, State
09.2013 - 05.2016
- Advocate for client needs and meeting goals of recovery through addiction treatment
- Case manager Medicaid clients
- Assist counseling staff in decisions regarding client treatment
- Work with resource coordinator in finding solutions to client’s barriers
- Conduct psycho-educational classes including basic life skills, medical care and transitional treatment
Education
Master’s Degree - Social Work
University of Nevada
Reno, NV05-2016
Bachelors in Arts - Criminal Justice, Minor in Addiction Treatment Services
University of Nevada
Reno, NV05-2011
Skills
- Empathetic and compassionate demeanor in high stress and traumatic situations in the medical field
- Outgoing, passionate, empathetic and positive attitude
- Dynamic customer service skill set that allows for shifts in light to dark situations
- Able to adapt and problem solving in dynamic and complex environments
Certification
- Sex trafficking identification in healthcare settings
- Elder abuse reporting
- Child abuse reporting
- Palliative Care and end of life planning with patients and families
- State of Nevada Group Home placement
- Medicare and Medicaid Rules for placement in Skilled Nursing facilities
- Acute Rehabilitation requirements and guidelines
- BLS (CPR and AED) certification April 2026-April 2028
Timeline
Medical Social worker
NW Specialty Northern Nevada Medical Center
03.2019 - 03.2022
Emergency Room Social Worker
Renown Regional Medical Center
07.2016 - Current
Paid Social Work Intern
Veterans Administration
09.2015 - 05.2016
Client Advocate/Case Manager
Step 2 Inc.
09.2013 - 05.2016
Bachelors in Arts - Criminal Justice, Minor in Addiction Treatment Services
University of Nevada
Master’s Degree - Social Work
University of Nevada