MEGAN A. OLSON
West Chicago,IL
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Room Social Worker
Northwestern Medicine Kishwaukee Hospital
05.2024 - Current
- Coordinates the discharge planning and social service program
- Monitors clinical information to support the psychosocial assessment
- Plans and implements care in collaboration with multidisciplinary team
- Enhances and maintains an environment in which patient safety is a priority
- Maintained strict adherence to HIPPA and COVID policies
- Recognizes, responds and appropriately refers to request for problem intervention
- Recognizes, responds and provides education for problem intervention
- Completing all required forms in accordance with the Illinois Mental Health Code
- Documenting plans appropriately in Meditech
- Provides on-going patient education
- Assures compliance with Medicare/Medicaid initiatives
- Conducts intakes consisting of pre-admission assessment, all admission forms
- Assures smooth transition with discharge planning process to patients and their families
- Documentation of all interventions within the code and services provided
Program Manager for Domestic Violence
About Behavioral Change (ABC-DUI)
08.2023 - 04.2024
- Managed Domestic Violence program through administration and counseling
- Educated perpetrators through the Duluth Model Theory
- Incorporated CBT and DBT therapy into practices and counseling
- Co-facilitated Mens and Womens Groups with a total of 50 members
- Co-facilitated Parenting groups consisting of five members
- Updated census and monthly reports for court systems
- Coordinated appointments and intakes for new clients using Excel and Simple Practice
- Engaged with clients through psychoeducation and addressing specific client needs
- Assisted with client needs and court system policies by reporting to probation officers on a weekly and monthly basis
- Maintained strict professional demeanor with adherence to HIPAA
- Collaborated with the director for improvements of policy at the agency
- Engaged in self assessment through goal setting and reflective processing
Independent Service Coordinator
Service Inc. of Illinois
08.2022 - 04.2023
- Interfaced with clients through home/zoom visits
- Maintained strict adherence to COVID policies
- Engaged with clients in Day programs and in CILA and family residences
- Developed personal plans and outcomes for annual goals of each client
- Advocated for services for each individual through state and provider agencies
- Managed 60 individuals per year through annual review of services and supports
- Collaborated with provider agencies and support agencies to address needs of each client
- Recognized and advocated for individual rights
- Adhered to social and state policy
- Maximized services and support needed through careful development of plans and tools
- Analyzed new state policies for implementation of services and supports
Outreach Personnel
World Relief
02.2022 - 04.2022
- Coordinated with churches within Dupage county for program involvement and donations
- Input data on dynamics for volunteers using excel for keeping track of donations and other volunteer hours
- Engaged with clients
- Followed and communicated in a professional demeanor with adherence to HIPAA policies
- Maintained strict adherence to COVID policies
- Implemented a resource page for Aurora and Dupage counties for new immigrants
- Continually practiced Christian faith and values inside and outside workplace
Counselor for Adolescents
Silver Oaks Behavioral Hospital
08.2021 - 01.2022
- Aided in therapy and therapeutic activities for the inpatient adolescent such as psychoeducation, grounding activities, processing, active listening, encouragement, DBT, and thought replacement
- Educated adolescents through CBT and DBT therapy
- Documented psychosocial and intake forms for 30 patients
- Addressed symptoms and support systems with patients
- Coordinated appointments for inpatient as well as parents
- Tracked files and reported cases to DCFS
Dog Trainer
Always Faithful Dog Training
08.2020 - 12.2020
- Engaged in the training of canines
- Interfaced with clients in in-home lessons
- Maintained strict adherence to COVID policies
- Assisted with training with client and canine
- Coordinated and scheduled lessons
- Engaged and trained with aggression in canines
- Aided in socialization
- Trained for basic commands
Surgery and General Intake Personnel
Wheaton Animal Hospital
05.2020 - 08.2020
- Shadowed veterinarians for surgical and technician procedures
- Engaged with doctors, technicians, and kennel staff through diagnosing, workplace clean up and resolving medical ailments
- Actively recorded information about different procedures and new arrivals through use of Excel in order to find common ailments and new diseases among household animals
- Maintained strict adherence to COVID policies
Education
Masters of Social Work -
Aurora University
Aurora, IL05.2024
Bachelor of Social Work -
Aurora University
Aurora, IL05.2022
Bachelor of Human Animal Studies - Minor of Psychology
Aurora University
Aurora, IL05.2022
Skills
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
- Social Services
- Efficient under pressure
- Attention to Detail
- Crisis Intervention
- Risk Assessment
- Intervention Planning
- Motivational Interviewing
- Empathy building
Certification
- Certified Puppy Trainer, 06/20
- Psi Chi member, 05/22
- APD- Problem Gambling Basic Training, 03/24
- Creating a Process of Change for Men Who Batter: Facilitator Training, 11/23
Activities
- Naperville Area Humane Society, Naperville, IL, Morning Cleaner and Socializer, 02/15, 03/20, Aided in the overall cleaning of kennels for total of 30 dogs and cats, Ensure that all food and supplies were provided for each animal, Socialized with all animals in facility through outside play, walking, and training, Engaged in training and activities with each animal through use of positive reinforcement
- Horsepower Therapeutic Riding, Maple Park, IL, Volunteer, 04/19, 03/20, Aided in leading horses for people with disabilities, Engaged in cleaning and maintenance of each horse at the facility, Socialized with horses as well as riders
Timeline
Emergency Room Social Worker
Northwestern Medicine Kishwaukee Hospital
05.2024 - Current
Program Manager for Domestic Violence
About Behavioral Change (ABC-DUI)
08.2023 - 04.2024
Independent Service Coordinator
Service Inc. of Illinois
08.2022 - 04.2023
Outreach Personnel
World Relief
02.2022 - 04.2022
Counselor for Adolescents
Silver Oaks Behavioral Hospital
08.2021 - 01.2022
Dog Trainer
Always Faithful Dog Training
08.2020 - 12.2020
Surgery and General Intake Personnel
Wheaton Animal Hospital
05.2020 - 08.2020
Bachelor of Social Work -
Aurora University
Bachelor of Human Animal Studies - Minor of Psychology
Aurora University
Masters of Social Work -
Aurora University
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