Jessica C Rodriguez Rodriguez
Arlington,TX
Summary
Versatile and results-oriented professional with a proven track record at Amazon, adept in customer service and time management. Excels in fast-paced environments, leveraging strong postal regulations knowledge and teamwork skills to exceed expectations. Demonstrates exceptional creativity and decision-making abilities, enhancing client satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
City Letter Carrier
United Postal Service
Dallas, TX
04.2021 - Current
- In order to have a satisfactory delivery, as soon as the shift begins, you must inspect the vehicle you are going to use to make sure it is in condition to safely go out on the street to deliver the route. Then, make preparations to put letters, magazines, packages, and envelopes in order so that once you have everything ready, you can go out and deliver them in the corresponding order.
- I use a scanner to clear the packages so that the system can reflect that they have already been delivered to the client.
- I have to fulfill my role in customer service with my residents, addressing each of their requests.
Delivery Driver
Amazon
Fort Worth, TX
10.2019 - 04.2021
- Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises.
- Sort items to be delivered according to the delivery route.
- When needed, I communicated directly with the customers to ensure an exceptional experience.
Cake Decorator
Fiesta Market
Dallas, TX
12.2018 - 10.2019
- Used marketing skills to upsell products and expand customer knowledge and appreciation for local, handcrafted merchandise.
- Exhibited artistic skills, execution in cake decorating, and superior product presentation.
- Worked one-on-one with clients to plan specialty cakes for special occasions.
Nail Technician
Regal Nails, Salon & Spa
Carolina, PR
05.2013 - 12.2018
- Communication skills.
- Time management.
- Creativity and imagination.
- Attention to detail.
- Trend and product knowledge.
- Customer service.
- Offering additional services.
Education
GED -
Rogis School
Puerto Rico05-2013
High School Diploma -
Baptist College
Puerto Rico05-2011
Skills
- Postal regulations
- Reading comprehension
- Accountability
- Infection controls
- Schedule maintenance
- Service promotion
- Time management
- Food handling safety
- Production and processing
- Customer service
- Teamwork and collaboration
- Decision-making
- Bilingual
Languages
Spanish
Full Professional
English
Professional
Timeline
City Letter Carrier
United Postal Service
04.2021 - Current
Delivery Driver
Amazon
10.2019 - 04.2021
Cake Decorator
Fiesta Market
12.2018 - 10.2019
Nail Technician
Regal Nails, Salon & Spa
05.2013 - 12.2018
GED -
Rogis School
High School Diploma -
Baptist College
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