Alyssa Cowen
Roseville,MI
Summary
Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Also I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
City Letter Carrier
United States Post Office
Rochester, MI
08.2021 - Current
- Assisted customers with package pickups, deliveries, and inquiries.
- Organized packages in route sequence and delivered to correct addresses.
- Prepared appropriate paperwork for delivery of packages and collected payments where applicable.
- Loaded mail onto trucks according to established procedures.
- Inspected vehicles daily to ensure safe operation.
- Performed customer service duties such as providing change of address cards or other postal forms.
- Communicated regularly with supervisor regarding changes in route or schedule.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Sales Associate
Best Buy
Roseville, MI
04.2018 - 03.2021
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Roseville High School
Roseville, MI06-2021
Skills
- Professionalism
- Self Motivation
- Organizational Skills
- Reliability
- Relationship Building
- Multitasking
- Attention to Detail
- Goal Setting
- Problem-solving aptitude
- Team building
- Hand-Eye Coordination
- Technology use
- Mail distribution
- Accountability
- Safe Driving
- Mail delivery
- Postal regulations
- Load Balancing
- Route Navigation
- Mail Sorting
- Postal law knowledge
- Handheld Device Operation
- Reading Comprehension
- Route Management
- Safety awareness
- Geographical knowledge
- Weather Tolerance
- Analytical Thinking
- Time management abilities
- Route Planning
- Adaptability
- Service Sales
- Problem-Solving
- Adaptability and Flexibility
- Teamwork and Collaboration
- Time Management
- Active Listening
- Package scanning
- Team Collaboration
- Problem-solving abilities
- Excellent Communication
- Continuous Improvement
- Written Communication
- GPS use
- Decision-Making
- Task Prioritization
Affiliations
- Spend time with family and friends
- Fishing or anything outdoors
- Shopping
- Reading scritpure
Accomplishments
- Diploma
- Becoming a mother
Languages
English
Professional
Timeline
City Letter Carrier
United States Post Office
08.2021 - Current
Sales Associate
Best Buy
04.2018 - 03.2021
High School Diploma -
Roseville High School